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Customer reviews

Rating 4.7 out of 5 stars with 30361 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 208 Showing 4,141-4,160 of 30,361 reviews
  • Rated 5 out of 5 stars

    Added protection plan is a good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I will never need this 5-year protection plan for my new insignia 58 inchTV, but if I do, the price of 59.99 seems like a really great investment for additional protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase it with new television, extra warranty for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I understand that the consensus is never to buy an extended warranty but, like every other insurance policy you will buy in your life, you'll pay and hope you never have to use it. Depending on item bought, I just consider the cost of the 'protection' as part of the item's cost. IF something goes wrong, there is no chance in he!! I can pick up a 77" TV, put it in my car and get it to the Geek Squad for diagnosis and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and secure mounting for 4K TV and Monitor!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate having the protection of Geek Squad! The ease with them is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have kept my devices safe for all this time. Great value for the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the added cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth the added investment I am replacing a 65" TV that was previously covered by an extended warranty,I normally never buy them but luckily I did. The TV picture started to fail and after 4 years it was still covered under the extended warranty although I admit the process took time they reimbursed me for the original full purchase price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind: Priceless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the protection service gives me peace of mind. Hopefully I never have to use it, but if I do, I will update my review with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a new Samsung television but wanted the extra protection beyond the manufacturer's warranty. The cost was a no brainer given the amount of things it covered. With options of three and five year coverage, we ultimately went with the five year. The cost difference was minimal making the five year the better deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking into buying a TV through Samsung as there protection plan and other offers seemed pretty good, but then looked through Best Buy and the offers with Geek Squad protection seemed just a few points better money and protection-wise. Geek Squad does a good job of servicing any needs or issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad protection is great to have espcially for a quality product. 5 year will comfort me in knowing that im covered. its great to have. hopefully wont need it but you never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used the service yet but have in the past and it was good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy to be protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the protection plan at the recommendation of the salesman at Best Buy. We were purchasing a new Samsung SMART 3D 4K TV and he thought we should have it for our peace of mind. We have problems with our power going out when it gets windy, and we were told that power flickering and power outages can potentially damage TVs. We opted to purchase the protection plan so we could feel better about our large investment in our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i brought this television because my other one broke and i always been a fan of Samsung. The quality of this tv is A1 just so clear and well worth the money. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product of choice, a need for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this yet and the tv is holding up just fine. But it’s in a young child’s room so the cost for peace of mind that whatever is broken can be fixed makes the value worth it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Warranty

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great knowing I have a dependable warranty unlike the typical Manufacturer Warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DID AN AMAZING JOB THANK YOU GUYS. HAPPY HOLIDAYS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME CUSTOMER SERVICE. THANK YOU FOR YOUR HARD WORK.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivered on time set it up was very helpful answe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always excellent service When dealing with the geek squad very professional and knowledgeable they really know what there doing I never have to worry about a thing with this protection 24/7 online care easy schedule appointments best added investment you can get for added protection on your investment I will never go without

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to work for Geek Squad for years and customers who bought it and would need us to repair or replace the TV were so happy they did. Customers who didn't were always made at us when their TV broke and either spent a lot of money fixing it or bought another TV. I always get the protection plans, reduces the stress for when things go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is an awesome TV. Easy to use. Perfect for our living room

    I would recommend this to a friend