Customer Ratings & Reviews

I would suggest buying this coverage for expensive items such as TVs, laptops, cameras, etc. and for open box items. No need to buy it if you are pretty careful with your devices and if you are on budget, except for TVs which might give up at any time of its lifetime. Other devices might have a manufacturer's warranty, but if you can afford it, I would suggest still buy it for peace of mind.

Excellent professional and polite would definitely do this again.

One of the HDMI ports on our TV broke because we had the protection plan we were able to upgrade our tv minus what we paid for the original TV. BRILLIANT!

Haven't had any need to utilize, but have in the past and received great service.

Best warranty in the business. Glad I am able to use this if something happens to my appliance. Worth buying.

Everything I've purchased has the Geek Squad protection. It's another way of protecting your devices in case something naturally damages your product. Please take care of your items customers and the Geek Squad will take care of you! The store I purchase my items at are amazing!

Love the fact that I can get it fixed. My other tv had a black shadow do if it happens to this one...i kno geek squad got me!

Love the protection this is one of the main reasons i have the memebership

The agents were very professional , they were also very informative with any questions I had for them throughout the set up . The agents were also fast paced with the set up so that’s always a ten . Last but not least the insurance policy coverage is outstanding for a reasonable price

Thankfully, I haven't had the need to use it, but I would totally recommend getting the warranty for this TV. This TV was our best buy yet, and I would hate to have something happen to it and not be able to repair it. It is better to be safe than sorry.

The sales person was Excellent, he went above and beyond for me... The world need more people like him

I hesitate to purchase any insurance or services since I never use them. I have used this. I purchased two computers and they came to my house and transferred all my programs/documents and set up the screen the way I wanted. Since then I have called for help with an app and was helped over the phone.

Very good product would purchase again . Service plan is piece of mind

[Employee of bestbuy] I purchased this system before and it was great! The subwoofer worked amazing during action scenes. This one I purchased for my mother and she is living it.

Protection was good and never had any trouble with the Geek Squad. Products purchased have work so well I did not heed the extra service.

Purchase this to make sure we were protected during our time of ownership.

I bought this TV December 31st, 2014. Still works fine. You get what you pay for and I think I got a good deal. You have to fiddle with the settings at first but once you find a configuration you like you're set. It comes with its own presets but I don't care for them. Not mind blowing but its a good picture. I watch 1080 movies and play Xbox 360 (720) and have no complaints. 5 stars if I could access Netflix through the TV. If you're on a budget like me you're getting your monies worth and then some.

Geek squad extra protection never disappoints folks!!! I highly recommend it to cover your expensive electronics

very helpful overall. they knew there business and explained to me what i needed.

Get the 5 Year warranty because Best buy back's it up 100 percent any problems get a new one or a different one for the same price.....