Customer Ratings & Reviews

My brother installed my Samsung TV with no problem. The instructions were to easy to follow.

Haven't needed yet and hope I don't! But I learned my lesson to have it on standby.

Allows for peace of mind especially with OLED panels and their risk of burn in

Honestly not a big fan of “warranties” or as Best Buy calls it “geek squad protection” but in their case, they are the exception to the rule. I have never had a single issue with a product needing repair when I purchased their protection plan. They are pretty much the only company, who offers them instore, I can say that about. Kudos Best Buy!!!

Spending significant money on a TV, I rest easier knowing I'm covered for 5 years!

I bought an inexpensive smart tv for my grandkids to use in our garage. So far so good, but I thought insurance would be a good idea, and the price was right.

I do highly recommend to get this service for your product

love the peace of mind knowing that Geek Squad has my back

Yes a must have for any investment! Theres also a membership you can get for geek squad on all your items instead of buying them individually with each item.

So glad I got the extra protection. I don’t get it for every purchase, but this is one product I couldn’t protect against surges because of space limitations behind the product. If you can spend a little extra money on the major appliances/products then the protection is worth it.

This only cost $20 and since replacing it would cost a lot more than the original price of my open-box, on-sale TV, I figured it was worth it. I don't usually add this type of insurance, but for an open box TV, it seemed reasonable. I would recommend this to someone who also got an open box or a refurbished TV to be on the safe side!

So happy to have y’all at our disposal thank you so much

Always always always get protection plan. I have kids and every time I have skipped it it's been damaged by my kids within a week.

Geek Squad and Total Tech with Best Buy are a must have. I have had Geek Squad provide the following services: desktop/laptop setup, laptap "wiping", laptop key board replacement, Virus cleanup, and troubleshooting. You should not pass on the support packages.

I rated this excellent because of the peace of mind it gives. I haven't used it yet, but I know it is there if I need help with my new laptop.

Loved the service. It was quick, easy and enjoyable.

Great service very happy with my purchase would recommend to others

Vivian was a wonderful tech. She had my tv up and running in no time.

I haven't needed their services yet, but the warranty seems outstanding.

So glad to be able to have this protection because with having 3 boys in the house, you never know what could happen.