Customer Ratings & Reviews

I hope we won’t need this but I’ve had this level before with excellent success. Great working with them

Was offered to me while I was in the check out line in person as manager of store went above and beyond that day to help me with a gift for my grandson

Gives me the confidence to keep purchase of open box tv that has 6400 hours on the panel. I wouldn't have, but it's a Sony. They should alert you to display items prior to purchase. Haven't used warranty yet. Hope it comes through if I need it.

Geek Squad Protection is an excellent investment for keeping your devices safe and worry-free. The coverage includes accidental damage, hardware issues, and quick repair or replacement options. Service is hassle-free, and the staff are professional and helpful. Having this protection adds peace of mind, especially for expensive electronics. It’s easy to set up and well worth the cost. Highly recommended for anyone who wants reliable device protection.

Great and easy to use for my 5 yr old and 13 year old

Found out my tv wasn’t working and they helped me use my warranty to upgrade and get a brand that I’m more confident in. Thanks for all your help!

Extremely pleased with this purchase I used to always pass on this, but I’m gonna do it from here and out

Geek squad did not install my TV but I will say that I've used them for years for other purposes and they are always polite and attentive to your needs. I would always suggest adding Geek Squad protection on anything you buy from Beat Buy. It's worth the purchase.

Geek squad was prompt, helpful and fixed the problem logging into a IPad.

Great TV!! BEST PICTURE USING IT FOR THE BDROOM PERECT COLOR AND SOUND...

So far haven't needed it yet. So hopefully IF I do need it it will work.

Worth it. The tv broke and they came and fixed it quickly and no charge.

I haven't had to use it yet for isssues or repair. But just knowing we have the Geek Squad to help us if needed is a relief. It was the reason we used Best Buy to make our purchase. When they installed our tv it was fast and they were very friendly they answered our questions and were very helpful at time of delivery.

It is a good option for securing your televisions and having peace of mind regarding the longevity of the devices.

I always buy these warranties. When I need them (which is usually always because things are built to only last so long these days) the Geek Squad is always there to help. I've always had nothing but good experiences with the Geek Squad.

[Employee of bestbuy] Im always going to recommend warranty from best buy. Always easy to claim. TV went out, a tech came out and deemed it non repairable got my funds back for a new unit

Great sound and clarity, glad I added the addition.

For me being technology challenged it seems like a safe bet and good investment

Left four new holes in my wall. At least they’re behind the tv

I have been a Best Buy service plan fan for more than ten years. It’s money worth expended. I have yet to complain about any of my interactions with any of the “Agents.” They have been courteous, professional, knowledgeable, and prompt to resolve my issues. I get my money well used with this piece of mind service.