Customer Ratings & Reviews

Agents installed my washer quickly and was very informative about exchange policy and what to do if we have any issues

good purchase this product exceeded my expectations!! I would recommend this to each of my friends and family members! Great job Best Buy team!!

I always attempt to purchase the Best Buy warranty because I deal directly with them instead of mailing stuff or worse. I purchased it at a reasonable price for 5 years.

Have not had to use it yet, but is a good value. If you divide the price by the 5 yrs (60 months), it’s just a couple of dollars a month for the piece of mind it provides

I have purchased a few products and i always get protection. For the most part all my purchases have surpassed warranty but always there for any questions and provide quick services

Never had to use it but glad I have it, ease of mind just in case something goes wrong. Suggested for OLED and appliances that use water.

Great service! Had my car stereo installed by these guys! They were very knowledgeable about what other parts were needed as well as the install itself. I would recommend!

The plan is okay. I wish it covered more damages. Usually the geek squad member that comes out is super helpful (Kanen). If you get him, you'll have no issues. Another guy broke my tv and I was responsible to pay for it event though I had the plan.

I always get the protection plan because if the problem i had with a tv in the past. It was repaid until nothing could be done then replaced.

I got this for my son and daughter-in-law because the tv in there house was going out but it was house warming gift.

Hopefully I'll never use this "protection" but makes me "feel good" just in case.....It's all about feeling good....$120.00 to feel good is a bargain.

I'm estatic that ill be protected with renewal option for my investment since I purchased Element and that was a nightmare ., Manufacturer warranty -Element gets you $99 shipping bill and refurbished product that may or may not work.

Purchased the additional protection since who wants to take the TV off the mount and bring to the store? Used it once before and ended up with a new TV of similar price.

Kind and courteous willing to work and help. Will definitely be using them in the future

I feel great I’m covered for 2 years with any tech product in my home! Geek squad has always been very helpful.

Protection plus -- you always want to buy extra protection for your product especially when you have such a large investment… Any electronics will fail at one point and you would like to make sure you have it protected…

We wanted piece of mind against any defects that may happen with our tv. THE 5 YEAR Geek Squad protection gives us that, plus they will come to the home

So happy I have not needed this. The Flat Screen I purchased is working well, so I have not need the use of the 5 year standard Geek squad Replacement.

We have always purchased the geek squad warranty on everything we have purchased with best buy. The plan has proven time and time again to be so worth every penny and every person we have ever had out has been very knowledgable

I love the geek squad they help me all the time with many different things