Customer Ratings & Reviews

Did great. Had a plan on our previous television and it went out after two years. It couldn’t be fixed so it was replaced by a newer television practically for free so we did another replacement plan.

So far excellent ! Need a new remote wondering how fast I will get it

I buythese pland for anything over $150.00 and when I have to use them, I am happy with the replacement service. I only use them 20% of the time though before they end.

The geek squad installed my refrigerator and the water line. I recommend this package with any appliances you buy.

I've had terrible luck with past purchases. This time around, it's good to know that if something were to happen to my TV, I would be fully backed by the Geek Squad. Highly recommended investment.

Excellent excellent excellent These people are amazing and I am very glad this service is available. Best Buy really does an amazing job of getting the right things for their customers Thank you

Haven't had to use them yet, but gives me piece of mind in case something goes wrong.

LG has great picture and value. Was worth the short wait on black friday.

The geek squad protection is definitely a very good investment if ur spending over $500 to get on product. They are friendly and easy to understand when you call on them for help on product.

Geek Squad protection is not needed for all purchases, but when needed on big ticket items or highly used items such as tvs and smart phones, it is the only way to go. We have needed it and used it several times and the Geek Squad has always through.

My Protection Plan covered the full cost of a replacement TV when a repair wasn't cost effective.

Good offer got this as pack with TCL tv, it was very good.

Had tv since April 2024 and so far LOVE the tv !!!

2 year peice of mind. Especially since I was installing it myself over a fireplace. I Needed to know if I make a mistake and break something DURING INSTALL I would be covered

When it comes to TV's and laptops, I always get a two year warranty because you just never know with technology when they will go bad. I had a TV two years ago that the remote went bad after three months of ownership. This plan gave me a replacement remote. Thankfully I have not had a TV or laptop go bad on me. But this gives me peace of mind.

I’ve never had to use this service and hope I never do which is why I buy Samsung products.

Bought a protection plan and so far great customer service

Bought standard geek squad protection for my LG tv. Haven't used it so far but it gives a peace of mind if at all anything had to happen for the tv and there is no support. I guess its a good value for money and for the product it supports

I haven’t used it yet and hopefully I won’t have too. But I know they will do there job when it come to giving me good service !!

Good to have in case something deos breakdowns after the manufacturer warranty ends