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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30745 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 514 Showing 10,261-10,280 of 30,745 reviews
  • Rated 5 out of 5 stars

    Great service. Very knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in with an issue related to my laptop booting up and processing functions at an acceptable speed. They were able to diagnose the problem and resolve ebeything to my satisfaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For my smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for peace of mind on my new tv just in case get damage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super helpful in every aspect, always there to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why I buy protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a TV go out on me I bought from Sam's. Call the manufacturer they said . Eight TV from Bestbuy. Walked in with bad TV walked out with new 1 . Swap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clearly explained our warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always helpful to answer our questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind for my wallet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to protect our new Tv but returned the tv in the first 14 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had to go to the Geek Squad once and they were able to resolve my problem quickly and to my complete satisfaction. I like the peace of mind especially for my wife when I am traveling.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get the coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the coverage but my tv broke and had to be replaced it was still in the factory warranty but since they replaced the tv I had to purchase a new warranty I didn't like doing that but I'd rather have the coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service contracts make sense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just makes sense to get Geek Squad - they helped me set up my computer (and my husbands) plus you get coverage for 5 years - best deal in the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank for the protection, very happy with the peace in mind it gives me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job and great customer service. I will definitely be back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Years of Geek Power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I bought it as a precaution. Haven't needed to use it and I have never dealt with the Geek Squad before. Time will tell if this was a best buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good knowledge of task. I appreciate the efforts in completing the job. I will use the Sqyad, again if I need to. The coordination of time of arrival, time performing the task and clean up were impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just activated my geek squad protection but not a bad deal for all these benefits and services for my brand new tv for the next 5 years for only $100.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this protection, along with the gift of a notebook. I truly appreciated, the added protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    purchase it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality electronics are worth the protection. I definitely recommend getting one whenever there is several hundred bucks spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV was installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t get any better then having the Geek Squad on your team. Highly recommended to others when professional support is needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind if your tv every has any issues protecting your investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad provides excellent quality as always. Very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a must have when you buy a high price item better safe then sorry

    I would recommend this to a friend