Customer Ratings & Reviews

unable to use this service direct hits from a ball not covered

The geek squad agents are courteous and understanding. Not pretentious at all even helped me understand in non tech savvy terms what my issues were

Highly recommend this protection plan. Best Buy will replace the item if it cannot be fixed. They will give you your purchase price towards a new item. Best warranty I ever purchased.

I had an insignia break. I had to send it in and when they couldn’t fix it I received store credit. Fair enough

Haven't had to use it yet for this product, not had been good for others.

I had to protect my new purchase and I was told to get the geek squad and it was one of the best decisions I made so that I can protect my item

I needed a repair on my phone and went to geek squad. I was very satisfied with their customer service ! Will be back again

An absolute no brainer to protect your precious investment. I highly recommend it!

This is so worth it invest is the best thing with electronics

Worth every penny. Protection with no hassle. BB is there for backup to those unpredictable QOS issues

I have had and needed to use BB's protection in the past. I would recommend it to anyone who is making a large purchase. For big ticket items, it is NOT a scam and totally worth every penny.

Nice having the piece of mind that Best Buy stands behind the products hat they sell. Haven't had to use them yet, and hope I don't have too!

I havent really used my warrenty but you can never go wrong with getting extra protection. If you have pets or kids then its a must have!

DO NOT BUY ANYTHING WITHOUT IT. WORTH EVERY PENNY IF YOU LOVE YOUR PRODUCT! PERIOD. A very good investment, cheap, and hope you don't need it.

This warranty is awesome the price was right and it gives me a great piece of mind with my gigantic 75" TV that is wonderful!! Hold on

I don’t really used, just a couple of times, sounds good but I did not need it

Purchase of the five year warranty for my TV with a great decision. The price was less than $200 for my 75 inch TV for five year contract. Well worth the money.

I purchased the geek squad protection plan just in case something goes wrong with my TV. You never know! And it's great knowing I have this protection even after the manufacturer's warranty runs out.

Great protection plan. Overall satisfied with this buy

Sold by me and wouldn't have not had it any other way!