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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30748 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 541 Showing 10,801-10,820 of 30,748 reviews
  • Rated 5 out of 5 stars

    Value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It value for money. I pray i don't have to use the 2 year protection but for the peace of mind on my TV purchase , i think it's priced fairly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good knowing my tv is protected for the next 5 years (especially since I purchased an open box'd tv). They have the best warranty money can buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv screen went out they was awesome coming out and fixing it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very responsive to all my technical needs and issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I heard mix opinions on to whether get the protection plan or not. I decided to just in case. I rather knw if something does happen i can bring it to best buy then trying to figure out another way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that they offer this service for such a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that the Geek squad is always there. They didn't install it my grandson an son in-law did. I wasn't aware they were to come here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added the warranty for peace of mind. I most likely won’t need it but I had rather have it and not need it than to need it and not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is always helpful and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter's tv! We haven't had any damages or need to use the protection but always nice to have especially with children!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up the TV and explained almost everything. When the TV didn’t let me access my apps, I called and no one called back

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No Geek Squad coming here. :-(

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit disappointed that the first year this is paid for we can't actually use their services unless the problem is from a power surge. If a problem arises within the first year, then the buyer has to deal with the maker of the item. It makes sense except it seems that the Geek Squad insurance should kick in at the end of the year and be five years from that date. That makes sense in my world. Haha!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the customer service and experienced techs. Very friendly and polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is by far the best way to protect our computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can transfer warranty if I sell my product that’s great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was purchased for another individual. Buying the 5-year plan was a no-brainer given the value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better Safe Than Sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to purchase the additional 2 year protection plan from the Geek Squad after reading reviews. Hope to never need their assistance, but do have that peace of mind now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra security coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the kind of extra coverage that gives peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase a warranty because you just never no. At times they may be pricey but they are definitely a peace of mind. The agents are great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase a warranty because you just never no. At times they may be pricey but they are definitely a peace of mind. The agents are great!!

    I would recommend this to a friend