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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30748 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 559 Showing 11,161-11,180 of 30,748 reviews
  • Rated 5 out of 5 stars

    Smart insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a smart thing to have, especially since Geek Squad is so dependable, professional, and quick to respond/book appointments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I must have since things break easily these days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I buy a major appliance or television, I always get the extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bigjimbo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I had a 5 years service warranty. I'm very happy with the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE GEEKS ARE GREAT!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a techie, so I count on help front the Geek Squad. They are always helpful, respectful, and patient with my lack of knowledge. Love knowing that they are there if I need assisstance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection also included installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my new TV delivered and mounted on the wall (additional cost for the bracket) and had my Direct TV remote programmed for all of the Smart TV Functions, plus the 5 year protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SuperWoman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection really came in handy during the pandemic . We were able to repurchase another TV using the refund online.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to visit Geek Squad because my Portable Hard Drive corrupted. I am an Online Radio Entertainer, a Videographer and a Photographer. All my files were this drive. The staff was very knowledgeable about the different plans that Geek Squad offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WARRANTY SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS KEEPS MY NEW SONY TV RUNNING WITH HAVEING TO GET KILLED BY REPAIR BILLS. HOPE I DONT HAVE TO USE IT BUT IF I DO ITS THERE FOR ME!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always take good care of us and our products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have continued to reenlist this service every year. The team is right on the spot with any problems. Fast, friendly and cuteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always a struggle of whether or not to buy a warranty! When I do, I’m glad I did. When I don’t, I’m sorry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the insurance. Very important. I bought the five year to make sure is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Honored warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service plan came in very useful, as our device started to malfunction while under warranty. They took care of it quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn't be without geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel secure with the feel squad. Protection plan. I like to have my products checked out once a year and if I ever have a problem the geek squad is available to me on line or in store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for new technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I learned my lesson years ago, always get a protection plan for new technology. It has paid for itself several times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance coverage for my purchased product(s). Hoping I won’t need it and if I do, that it will pay off having it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bargain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bargain well worth the money. You save money with this plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always comes thru. Couldn't fix my tv set while I waited so they said to go find a new one. Very simple process and very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it, but it’s nice that it was available so in case something might happen my tv could be covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is super easy to deal with. Best coverage in the industry.

    I would recommend this to a friend