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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30749 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 585 Showing 11,681-11,700 of 30,749 reviews
  • Rated 5 out of 5 stars

    Not a big one on buying service plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The benefits of geek squad seem to pay off themselves with one call. Typically not a service plan purchaser. Find out all that Geek squad covers. Well worth the pennies!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Future Proof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a tv we bought our granddaughter at college so if anything goes wrong she can simply take back to Best Buy no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replaced my tv with a better one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made me feel good about them wanting to fix my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up everything with professionalism!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted, installed, and configured my new Frame TV and I love it! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't purchase without this!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is purchased with any electronic item from Best Buy. It makes any issues you might possibly have easy yo take care of!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appliances were installed to required specs and service man educated us on starting up the gas stove and what to expect. Kind and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad’s protection plan for my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't use the service yet but looking forward to using it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV brightness is also good. You can see well at night too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone needs to buy a protection plan now days on any electronic or appliance item. They don’t make them like they use to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this service in the past and been happy with result.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best extended warranty ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the main reasons I purchase all my electronics and appliances in Best Buy. They have the best extended warranty ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easiest warranty company to deal with hands down. We had an issue with our old tv, they were very polite, and didn't waste any time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable price on the 5 year plan especially with the total tech support for further reduction. Always good service on phone for repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - National, the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Geek Squad Protection with each Best Buy purchase. They do a wonderful job and I have used them many times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection is AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad protection, I have it on my tv, phones, car stereo, install service, you cant beat what you get for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the tv perfectly! And took his time doing so! He was very careful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I alway buy my tv's at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed it yet so I will give Best Buy the five stars for selling the "best" stuff when it comes to electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can't beat in home service. did all installation , answered questions. we all need geeks sometimes.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Best Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only way to qualify it is to say that it is the best service ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year rotect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year protect is awesome just in case you run to a hiccup with any products.

    I would recommend this to a friend