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Customer reviews

Rating 4.7 out of 5 stars with 30749 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 609 Showing 12,161-12,180 of 30,749 reviews
  • Rated 5 out of 5 stars

    great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great protection to have on a item bought from bestbuy. and they have a email address you can contact if you have any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this awesome protection plan on an open box tv as open box tv's tend to be someone else's trash.. Thankfully I am protected if the tv breaks.. Geek squad rules!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding Supporting job thank you for all you do.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I wouldn't buy this for myself, it was worth it for peace of mind for my elderly in-laws

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing you can do it’s getting the protection plan on tvs... it’s better get it and not need it, than need it and not have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to not need it and have it. In my case I needed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad even though I haven't used them yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get protection plans-They don’t make things well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can you say about a protection plan? Happy I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had our tv for about a year when a pink line showed up 1/3 way down the screen. Called in geek squad came out within a few days and gave us code for replacement. Worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that I have this at mind for assistance when it is needed whenever or if ever something were to go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK Squad is amazing! They are great protection for new tvs and I've always known them to be good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each and every time I have a problem or question about a product I purchased at Best Buy I can rely on the Geek Squad to explain what the problem is and fix it on the spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    rest of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing that the geek squad got my back gives me a reason to be relaxed and worry free. I haven't had any reason to use them, but I know they're there whenever I need them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV turn on and off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need help where to contact imsurance ? My TV been acting up! It tuens on and off and does not wanna get rhe wifi . HELP PLEASE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never Used Knock in Wood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this “warranty” protection plan but have never used it. The sign up was simple and but the package paperwork was lengthy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the Best Buy warranty. It is a good value and I have used this on several products I have purchased from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased 5-Year Standard Geek Squad Protection. Knowing we are protected for 5 years is reassuring and gives us peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is awesome. The size is the best can’t get enough of this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YOU NEED THE PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY HUSBAND LIKED GEEK SQUAD SO MUCH. HE TOLD HIS FRIENDS AND OTHERS HAVE BEEN PURCHASING PROTECTION

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this to my new TV as the purchase was very expensive and wanted to make it was covered for a few extra years

    I would recommend this to a friend