Customer Ratings & Reviews

Excellent service from Geek Squad don’t turn the service down you will regret It later o

I have always loved Best Buy replacement plans, they truly do honor their lemon policies and they try their best to address the problems.

We have excellent experience with the Geek Squad. I called them on our new tv when we had an issue using Netflix. They were very helpful.

Hopefully won't need to use it, but have used Geek Squad protection in the past and it has worked out fine.

I hope it lives up what it costs and I don't need it. The local geek squad guys are good to go here.

Great price for service plan for five years. Would recommend this

I can relax and not worry knowing that Best Buy will handle any problems with my tv for the next five years!!

Two words: geek squad. Never lets me down! I can always count on them to get my repairs done.

Never go wrong with this guys.. the best insurence for items ferom best buy

I bought 2 years of Geek Squad Protection for a Hisense TV. The tv had a manufacture warranty for 2 years. I started having issues with the TV as soon as it got outside of the warranty. Hisense said they couldn’t help so I called Best Buy to see about my Geek Squad Protection, the rep told me it ran concurrently with my manufacturer warranty from Hisense. So I’m not only out the money for a defective TV, I’m out $120 for GSP that didn’t start after my manufacturer’s warranty ended.

I always buy the protection plan, when you least expect it, it has saved my butt many times!

You never know what can happen! Love having this security that it'll be fixed or replaced. Specially for the price you pay for these things!

Great tv fantastic picture great for gaming and movies

With this service its one less worry off ur back knowing if anything goes wrong with ur TV ur covered.

Worth the purchase to protect the tv from anything crazy. This is my sons tv and definitely worth it.

Awesome price and it trulu holds up to a 50inche tv.....

This was an excellent purchase because I have already got my monies worth. Will definitely renew.

They are always super helpful and always willing to do anything they can to help out.

When my tv failed I called in the geek squad. Each one was super nice. But. They misdiagnosed, lost the replacement parts, ordered the wrong parts. Also it’s hard to get an appointment. One customer service rep said they were understaffed and some people have to suffer a little bit. It was a month without my tv. Finally they just replaced it. Haven’t installed the new one yet. Fingers crossed.

A must have for any TV. I would recommend this for anyone that uses their TV daily