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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30779 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 758 Showing 15,141-15,160 of 30,779 reviews
  • Rated 5 out of 5 stars

    Not really necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent used the service since I got it and i kind of wish I hadn't. But, that's not their fault, its mine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm hoping this will serve it's purpose. I have not had to use it but I feel very confident having it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a definite must have on your big purchase, always protect your purchases. A must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem fixer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson broke my screen on my last TV so there was no way I want chicory the new one I purchased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Shopping Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy........ It's the whole shopping experience for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tmatuska

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recommend a WARRANTY if it's a big or expensive item.I have had to replace items due to no warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought extra plan for added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the added protection plan. If anything goes wrong I don’t have to worry about cost of repairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service and value depending on the product. I have not had any services done like tv calibration

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best for any and all product purchase protection and is the backup for answers too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In General -Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this yet on this product but have on other products and it met my expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good thing to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very helpful when my tv broke. I am so glad I got it! Need to get if you are getting electronics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv warranty helps!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thinking purchasing this Geek Squad warranty for my TV. Love that I can just call and get help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WarrantyService

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is excellent to have. Protect your investment moving forward especially when problems arise...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It good to know that my product is covered by the very store that I purchased it from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents came and connected my tv and all other devices.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is worth the investment in case any thing goes wrong. Had on other products and Best Buy handled the problem with no problem or questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the extended warranty as products don’t last like they did long ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tone.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good Service. I try to always purchase protection.......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i was facing problems with the software of my tv the geek squad member helped me and solved my problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for any electronic appliance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection warranty. OEM warranties are only good for a year. This is five years of peace of mind!

    I would recommend this to a friend