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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30779 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 777 Showing 15,521-15,540 of 30,779 reviews
  • Rated 5 out of 5 stars

    Tv warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is great but Covers almost all Great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’ve always been a great help with questions I’ve had and I’ve also had a phone repair with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best warranty around. No one can beat it. Wish I could afford it on every purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was offered a warranty to add on with my new TV when I picked it up

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Glad we purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped with computer issue and made it really simple to resolve.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mount TV for my daughter (a gift). Was professional and courteous. Installed Quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use them yet! Hope to not have to. Possibly on something else in the future!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad service was excellent!! From scheduling to service. Very timely and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Mounted my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came out and mounted my daughter's TV. Thet were very professional. Great Service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a no brainer. The protection always pays for itself since things aren't made like they used to be.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's protection, so it's got to be good....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had to use it yet, but like anything else... if i didn't have it, i would need it! Better to be prepared... especially when dealing with electronics!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy geek squad warranty because anything breaks they will fix it right away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reba V

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use them so far so good great deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came quickly and performed the serves neatly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints about the job done. Came on time and finished promptly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Answers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have great customer service and know how to troubleshoot with virtually everything. Best buy is my electronic go to store

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plan for new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you go wrong? The price was right and if anything should go wrong with my new Samsung tv, it's covered. So, for just a few dollars more, I have peace of mind and can sit back and enjoy it all. Definitely worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWSOME team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it to have the geek squad install my 75” tv plus sound bar. The did a neat good looking job and did the programming for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These new tvs are super thin, and seems like they could break at any moment. Good to have peace of mind in case replacement is needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Answered question promptly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Were very helpful in addressing startup issue with Amazon Fire TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a must for any purchase at Best Buy. Always have been taken care of promptly!

    I would recommend this to a friend