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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30784 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 782 Showing 15,621-15,640 of 30,784 reviews
  • Rated 5 out of 5 stars

    Insurance on my TV/computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I need you guys, whether it’s my computer, tv or appliance, you guys always come thru

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to have protection on all the items you purchase because anything can go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's working great and was very easy to set up. Opened box and plugged it in and away it went. I'm 66 years old and that is a big plus for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection provides good known protection for electronics. I hope I don't have to use it but it is nice knowing it is there if I do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use it and hopefully I don't have to for my 60" LG SMART TV. It's great to have coverage for an extended period. I've used the plan before on other items and have had each one fix/replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't make things like they used to. Always buy the extra protection it does pay in the long run!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very affordable and covers al lot more than I thought it would. Its a no brainier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice protection program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything that I purchase from Best Buy that offers warranty I always purchase it.. you never know when you might need a warranty replacement..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was like all of you who hate buying a warranty but in the long run it is worth it for the type of investment I made. To many things could go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it! Worth protecting your stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I have purchased a protection plan for an item it has eventually paid off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have little ones, so this is a necessary thing if you like your electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always there when you need them, great job and keep it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Insurance policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were SUPER Helpful.. never thought I would need it .. but glad I purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my parents computer. The customer service and their patience was great for older Americans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never buy anything without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection and it has always paid off even if I never use it. Peace of mind is invaluable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    havent had to use it. but we love that they offer it bc we have the worst luck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for any problems that may arise. Love the fact that with a large TV they come to the house you do not have to bring it to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely helpful when I called in for any help. It’s great to have for the peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i try and always take the extended out on TVs and it has saved me numerous times. always worth the money and highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the protection plan for our new TV worth the price and 2 years and with the size of our TV geek squad will even come to our house for repairs!!

    I would recommend this to a friend