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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30792 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 820 Showing 16,381-16,400 of 30,789 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the geek squad and the warrenty and work they provide

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection service is a great price. Price better then most warranties i looked at

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are always so helpful, knowledgeable and kind. I love their service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the protection is great because I am not worried if something happens to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picture is amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of use and how clear everything was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My product was replaced since they couldn’t fix the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service at our home. Thorough and explained all options.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this service, hope I don't have to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn’t need it but it was worth buying just in cas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t need it but it was worth buying just in case I didn’t need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase you can get for your product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for a gift that I bought for my mother and I love it . They take care of there customers .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought it to give us peace of mind that the flat screen would be taken care of in case of failure. It is a valuable asset protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT HELP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK SQUAD IS TERRIFIC, VERY HELPFUL , I USED THEM IN STORE, ON LINE AND ON THE PHONE. VERY FAST SERVICE AND ADVICE WAS ALWAYUS CORRECT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SouthLand Security

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you get the warranty you probably won’t ever need it, but if you don’t get it you will wish you had it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the warranty

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you get the warranty you probably won’t ever need it, but if you don’t get it you will wish you had it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv had a small defect after 2 years. They swapped it out for a newer model. I’m definitely buying it for all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will test out if need be when the time comes, but at least I have peace of mind....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always the best and nicest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAVE USED THE GEEKS FOR OTHER TECH IN THE PAST;.just GETS BETTER AND THE INSTALLER/ INSTRUCTOR COULD NOT HAVE BEEN NICER AND MORE HELPFUL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I literally make all of my purchases with Best Buy first and foremost for their protection. That and their price match guarantee.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gray fuzzy line of whats included if theres cost and what is directly the tvs fault vs wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for any big purchase , help with your cost in the long run save the over head if you can.

    I would recommend this to a friend