Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30799 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 841 Showing 16,801-16,820 of 30,799 reviews
  • Rated 5 out of 5 stars

    Great protection for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection is worth having especially when you purchase electronics you will have a peace of mind knowing your items are protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My equipment was setup, installed and explained well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are always friendly make you feel good about leaving your device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam was great and took his time explaining what he was doing before final installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased their services and it was the best decision I made. I LOVE their customer service. Beyond expectations!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cleaned 2 desktops

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service! computers are now working great! No "uninvited" software!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    showtime

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks Best Buy the protection plan its what I need. Everyone should get it's on appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used until now but have heard abut them with good references

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to have peace of mind that should anything break with the TV, Best Buy will repair it or replace it for no costs. It's good TV insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great customer service . how not use Geek Squad yet but will it i have and problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Low price for protection.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope never need this extended warranty but the cost was worth buying it for peace of mind just incase I need the coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unless you're a nerd, buy this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know how to connect anything that takes more than 3 steps, Geek Squad does. Buy this, let them fix everything and chill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was awesome, they came to check our old tv, was under warentee and had to replace it, they were quick and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't beat it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection service for small items. Great to have, it will save the pain of loosing items on those days when you least expect it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a must buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind when you buy this item. Smartest thing to buy when you buy expensive equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It could be better had to use it once did not like that they did not want to give me a new tv just tried to suppose to fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Access to the Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when something may not work correctly and having this makes me feel better. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv drop off

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in and set up the tv on the floor carefully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t do all that I needed to do on my own so thankful for this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Telivisionsquad24

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad have helped us to install all our televisions in our bedrooms and living rooms .

    I would recommend this to a friend