Customer Ratings & Reviews

Electronics tend to fail at times. That's why the Geek Squad Protection is necessary when buying a new device. Great service at a great price.

the 5 year plan is worth the piece of mind. i had an issue with my 55 inch television after two years and contacted the geek squad and told them what i was experiencing and the parts were sent directly to me and then an appointment was coordinated with me and repaired in home. i highly recommend the plan.

Geek Squad Product Replacement is just simply a NO BRAINER for any Best Buy product that will have regular use or has a “price point” that you want to yourself from having to spend again during the time it’s protected! Biggest thing you have to do...is not do anything malicious to the product...and it’s protected!

Delivery was like a white glove service. They were on time exactly what I was told. We had a cart for them to use, but they carried it to my room. It was not their first rodeo.

Thanks for standing behind your product best buy have good prices on there products

Great protection plan, love the geek squad. Bought the 5 year warranty for the new tv that was replaced by them when I had 2 year plan on old tv that died just before the 2 years. Highly recommend hassle free fast service.

I had such a pleasant man come and bring my tv. He was very knowledgeable about it. He kept me updated when he was going to be arriving and where he was at in his schedule.

Geek squad is the best service provider with quick response on complaints

This tv is amazing! It optimizes my gaming experience! The guys at Best Buy are professional and will recommend the right product)

Did not use geek squad for my tv install but have used them before for computer problems. Great service with very knowledgeable agents.

Awesome 5-Star Google Review !!!!!!!!!!!!!!!!!!!!!!

Have not used this service yet, but it is comforting to know that my purchase is protected for the next 5yrs.

I actually upgraded my Geek Squad PP to 5 years prior to delivery

The warranty and geek squad is my main reason for shopping BEST BUY!

Worth it, no matter what product you purchase. Best buy is the only one who covers burn-in.

Went into the store with a tv that had a protection plan it wasnt working properly they exchanged i walked out with a new one and was 100% satisfied and will continue to shop with best buy

Always get the protection. With our a doubt the best coverage for all items.

Love the tv. Great picture. Not a fan of off the voice commands but other than that’s it’s great.

So because of my C1 TV just shutting off I decided to get this extra protection plan to protect my C2 TV for an extra year, hopefully I don’t have any problems so far so good

i got the 2 year standard greek squad protection plan for my 55 inc smart tv by mistake I meant to get the 5 year standard protection plan. Which I feel would be a good deal because I had another tv without the 5 year year plan and the main frame on it went bad and I tried to put it in the shop and they wanted $300 to fix it. Where now having the plan if anything goes wrong they will fix it.