Customer Ratings & Reviews

Always get to geek squad plan when I buy something at Best Buy. They always come through when I need them.

it’s ok i don’t understand it. you can only use it if you bought it in the store

Tv colors are great,like the fact that when ibluetooth headphones they connect immediately

Don't know haven't had to use it. Thats a good thing

With today’s quality in electronics, you need an extended warranty plan. I’ve had to use it a while back on another product and the Geek Squad rep came to my house to address and repair the issue. It’s cheap insurance worth having.

If you’re going to get something expensive buy the protection plan it’s worth it. You may never use it but then you never know what can happen. If lighting strikes and your tv is on and it blows something out you’ll know you’ll be covered.

Great tv good picture really pleased will definitely be back great place to buy from

Great TV for gaming and watching sports and movies.

The geek squad protection plan is a good purchase to cover and problem which could occur. Without it, the cost of repair or replacement could cost more than the protection plan.

Although we probably didn’t need this, we purchased it so we have confidence if we had any issues in the future. Always good to have the geek squad available when you need them.

They really help to save my laptop the glass was broke . They repaired in a timely manner

Worth the Warranty! I invest in purchasing warranties just to have the ease of not worrying should anything happen to any of my products

Amazing staff , helpful with all my needs and overall phenomenal service

Haven't had to use it yet for my tv. But not a bad thing to have for just in case.

So far do not need there assistance love my TV Love

The additional insurance is always good to protect your purchase specially, if it’s a large one

Best buy warranty are cost effective and straight forward. When purchasing an OLED tv, the warranty cover screen burn, which I consider essential coverage for an OLED tv

The agent had great customer service and great communication. He explained every step in the process of fixing my tv and made sure all my appointments were scheduled at convenient times for me.

I absolutely love the Geek Squad. Anytime I call with any questions (no matter how simple, hard or ridiculous) they find the best answers and give the best advice. The reason I insist on purchasing all of my electronics at best buy is solely due to the Geek Squad.

Excellent service from the cashier on that day there