Customer Ratings & Reviews

I haven’t had to use the service yet but glad it’s an option to have

I’ve only had to use the service once for a damaged TV. The team was very professional and provided great service. 5 stars.

Haven't had to use it yet and hopefully never will. Coverage is great for the price and don't have to worry about my purchase for 5 years.

I have purchased this protection plan for all other products that it was appropriate for. I had to use it once. It worked as advertised; no hassle or problems. I will continue to take advantage of of the protection plan for appropriate future purchases.

service was great. 2 thumbs up! Top notch service as usual.

If you're ever on the fence about buying the Geek Squad and surance are not just buy it scan is save you a lot of hassle no issues when something goes wrong they take care of it simple

I bought this protection for my new tv. Fortunately the tv never broke so I didn't have to use it. I think for super expensive purchases you might want to go this route, but otherwise I would pass. Most new items come with one or two year warranties anyways.

Great service. We didn’t have to wait to get our issue resolved. Highly recommend.

I had purchased a Geek Squad protection plan for my desk top computer. Computer failed and I took it in to Geek Squad for observations. They said it was beyond repair and gave me credit to get another computer with NO HASSLE. That is definitely a great deal.

Why wouldn’t you put the protection on your Best Buy tv?

Very helpful when needed for all our support when we have issues.

TV picture is very clear. Easy to setup and works great.

Buying this Geek Squad Protection plan offers me a great deal of comfort knowing that I am covered for a 5-year period.

Geek squad insurance is the best thing to purchase when i purchase electronics from Bestbuy!!! Geek squad is the best!!!

I purchase Geek Squad coverage for all my major purchases. I had a television that was close to the very end of the coverage - and the TV was literally dying... the Geek Squad came out and did their thing and it was literally like new!

Have used this previously where a tv had issues right before the expiration and it was a life saver. Geek squad came out and fixed the tv

Great service very helpful. I would recommend to anyone.

A 2 year replacement is just sensible for the price and the technology

The 2 men that delivered the freezer took it from the Box bring it into the house set it up open the Freezer set all the racks in everything was perfect 2 great service man they even took the empty Box..

I think maybe for many TVS this might not be as useful, however, for OLED I would strongly recommend this service. OLED are amazing, but over time you might have burn in. I have not as of yet, but I feel five years of heavy use will make this service worthwhile to have.