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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30412 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 385 Showing 7,681-7,700 of 30,412 reviews
  • Rated 5 out of 5 stars

    Geek squad were able to answer all my questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We paid for their service only because we have bought so many products that we just wanted to make sure we were covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. I don't know how much I can recommend the insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great andnhas coverd the items i have purchased with little fuss

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad all day just purchase it for my protection with the kids and accidents never used it yet but according to what they would fix and how they go about it seams very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv went out and the service allowed me to replace it with a new equivalent tv. They were very professional and efficient in solving my problem. I would recommend especially if are buying a expensive item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five year worry free tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my parents a tv and having a 5 year protection plan makes a great bundle. I don't have to worry about anything going wrong because best buy ill fix any issue for five years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It brings me a great piece of mind buying a large purchase knowing I have a great warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A solid 2 year deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whereas the manufacture's warranty will only fix defective parts and products, the Geek Squad over at Best Buy can fix just about anything wrong with your item, minus physical damage to it. for about 55 bucks, that is certainly a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warrantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made a great purchase with this because you never know when your items will break down and you need T guarantee for repair you can’t beat it would definitely recommend to my friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad provides all the service I need if one of my systems or appliances goes out. No product should be purchased without Geek Squad which provides fast and prompt service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    once again a must have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this service on tv. I call and they are always very helpful with settings on the tv and figuring out what is wrong and fix the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV that works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like TV that is portable, stable when I put it into use and the graphics are easy to manage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that if anything happens someone will come out and if they can't fix the problem, you'll get a new tv. This is helpful to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience with this service Best Buy is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is an easy process. Not a lot issues trying to get help with your items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected all my devices. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan if it breaks lasts a long time and they have varieties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Square got me in and out quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned a TV that stop working. She we helpful. Quick and nice. I received a store refund which I didn't like at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made sure I was set up, had everything I needed and offered to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chilling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my last tv died within 2 years this definitely gives me peace of mind.

    I would recommend this to a friend