Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30424 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 482 Showing 9,621-9,640 of 30,424 reviews
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a small price to pay for 5 years of peace. 5 years! To be able to not worry about replacing a TV for 5 years is priceless

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    It's the way to go

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a perfect addition for your appliances. While I purchased it for two years for the TV, you can also purchase in store and cover all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent 5 year plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Warranty 5 year even though the tV has a 2 year warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what you need

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, they did a great job of setting everything up for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully we haven’t had to use this yet. I do feel so much better knowing that if something goes wrong with our purchase- we will get the help we need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Year protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added this protection plan from the Geek Squad to my TV purchase. If my TV has any problems after the manufacture warrantee expires, Best Buy will fix or replace it for free if you have their additional 2 year protection warrantee .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I hope I don't have to need

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these 5 years of Standard Geek Squad Protection for an Insignia brand television of which I do not know and I want to be protected in case in this period of time any problem arises with my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price point. Having an Amazon Fire stick is a nice bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to have protection for my TV, as I have children and I'm sure that something will happen to it so it's better to be protected than to buy an entirely new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter what I'm buying, whether i's a mouse or a television, I always get the geek squad protection plan. Every time I've needed to use it the team is helpful and friendly and ready to solve my problem. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer to protect your investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An absolute no brainer to protect your precious investment. I highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Peace of Mind!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we bought our first house we upgraded the appliances. With that we also opted for the 5-Year Standard Geek Squad Protection. It was a total peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with my Toshiba 55 inch tv. Have not had to use so so far so good. Hopefully will not need to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronics

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and good product the department had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SERVICE BY THE GEEK SQUAD==HIGHLY RECOMMENDED

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ESSENTIAL FOR A LARGE PURCHASE. IF SOMETHING MALFUNCTIONS, CALL THE GEEK SQUAD, THEY COME OUT AND FIX THE PROBLEM OR GIVE YOU A NEW ONE. CAN'T BEAT THAT!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad is a great service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Geek Squad before with great results. Hope I don’t need this but it gives piece of mind to know you have a resource to get fixed if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Purchase Warranty for piece of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase warrantys when purchasing electronics because you never know what can happen to the item you purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great communication. Very helpful resolving my issue!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You’re awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy extended warranty! Its worth it for sure, thank you guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service. Thank you geek squad. Tv waa easy to set up

    I would recommend this to a friend