Customer Ratings & Reviews

Coooolllllllllllllllllllllllllllllllllllllllllllll!

The sales representatives were very helpful and the checkout time was very good and the customer services was good also.

my tv was 40 days old and the hdmi ports burned out , made a call and got a repair person out the next week

Very helpful when they are needed. They are very kind

Agents were very helpful in helping me find my product and made sure everything went smoothly.

They are working properly and good service garantee

Well .. now I have u big tv .. I hope never have to use squad service.. but .. if something happens.. they will take care

With the Quality of longevity with Washers, Dryers, Refrigerators, TV's, any Electronics product going down the tubes over the last few decades it is extremely important to just save yourself the headaches that will come not if because they definitely will. I have had to go through the Geek Squad protection services in the past on other products and they have done a great job in handling the issue and either fixing, replacing or giving you a gift card to replace the items all together. Granted recently with the Covid in the mix wait times became in the hours to get thru but I believe that will work itself out in the near future. I didn't buy extra warranties on my last two sets of Washers and dryers and they lasted on cue about 4 years and then it gets ugly with costs of repairs trying to figure it out your self etc.

We have always purchased coverage on electronics with Best Buy!! Always a great investment if something goes wrong!!

Fast and easy and on time gʻgggggggggggggggggggggggg

Awesome product ro have but haven't needed to use it yet.

Great peace of mind for any high value purchase. Super easy to use through the website or app.

Haven’t had to use it yet but it gives me a peace of mind knowing my product will be taken care of.

good service. easy to use. no complains. i used to my Tv

For any expensive device that you purchase, it is worth the cost of extended protection when something goes wrong because without that added protection it can cost you as much as you paid for the device and more to get it repaired. For me, it was a 55-inch television. I am sorry, but I can't afford to pay that kind of money just to repair whatever has gone wrong, and if they can't repair the problem, they will replace the television, but only if you have the Best Buy extended warranty.

Stunning visuals, deep blacks, and vibrant colors make this TV a must-have. Thin design, smart features, and excellent picture quality elevate any viewing experience. Highly recommended!

Best Buy's Geek Squad Service is a solid choice for technical support and solutions to your tech needs. With a competent team, a variety of personalized services, and exceptional customer care, Geek Squad stands out as a trusted and valuable option for those seeking qualified technical assistance. If you're looking for reliable and efficient tech solutions, don't hesitate to turn to Best Buy's Geek Squad.

Geek Squad. Ive worked with these people since they opened in North Mpls . When they came on the scene they had a fleet of black and white VW Bugs with their logo on the side . Everyone from the thugs on the street to the Excutives on the top Love these Nerds . Always polite and courteous and for the older crowd trying to learn very very patient . I will work with these people until the end of time.

Always get the protection if ur TV is over $1000. I bought the 5 year warranty on my old Sony tv. It broke 4 years 7 months in the warranty and they offered to give the same model for the new year or $870 towards new tv. It was definitely worth the money. BTW I paid $1000 for the old tv.

I bought the coverage for a TV. When the TV wouldn't turn on it was replaced with a new one.