Customer Ratings & Reviews

Very happy with shopping experience and the sales agent was very knowledgeable.

They helped me build my pc even when I came to them about 3-4 days in a row lol thanks guys!!

The Geek Squad subscription is recommended for large purchases in the event that something goes wrong with the item.

I always purchase the Geek Squad Protection. I travel a lot and have needed the protection. Best Buy has always been there no matter where I am in the country. My product was always fixed or replaced without any problems.

So far do good. I had a small line issue. Call them thex came out and correct the small line issue. I will always call them if I need them. I will recommend the service to anyone.

Called them because of problems with the screen and the GEEK SQUAD diagnosed it and knew what was wrong with it immediately.

When you spend your hard earn money you want to protect your products. Which gives you peace of mind

I did an easy setup and enjoy the automatic features my old TV didn't have. Geek squad got me through the initial setup questions.

I'm glad I bought the service plan on my Sony TV. It stopped working and I replaced it with a Samsung almost for free. I was very happy about that!!! I wish the remaining years of the old plan could transfer to the new plan, but they don't.

Very useful fixing problems, i could return my tv without struggle

My entire household fully recommends Geek Squad services, esp their extended warranty service. It is simply a no brainer. Less headache in times of issues, and they are very very professional,..!

I always always always get protection. I have a little one, plus pets, PLUS accidents are bound to happen more often when you DON’T have protection. So far Best Buy protection plans have helped tremendously, especially on my child’s tablet.

Replacing 18 month old TV that went irreversibly to black screen.

The service is amazing and extremely beneficial to have for all electronic purchases.

This gives you a much needed peace of mind for a fraction of the cost of the TV.

This gives you a much needed peace of mind for a fraction of the cost of the TV.

Used several times and it’s always easy! Friendly and knowledgeable staff. Thanks geek squad

No-brainer. Purchased one on a 65" Samsung TV for the living room and it started having dead pixels and it was repaired and and looks as good as it did new. Hoping won't need this one on this new TV; but it is great having peace of mind.

Hope its never needed but its a great protection plan over the standard manufacturers warranty at a unbeatable price.

Havent really used this as i have had no probkems with my product