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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30402 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 345 Showing 6,881-6,900 of 30,402 reviews
  • Rated 5 out of 5 stars

    Friendly & helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with Geek Squad protection on our purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Provides Peace-of-Mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard Geek Squad Protection provides me peace-of-mind on my Sony 4K HDR TV purchase for five years. And I can always return to the store for electronics advice - something you can't do with a regular extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always used Best Buy for all my electronics. Adding this service has served me well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great if your device goes BAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 55" LG and a 2 year extended repair or replacement plan that I thought that I would not need, 18 months into it and the LG went south. They sent the Geek Squad out did an assessment and replaced the LG and no charge, so I upgraded in size and purchase a 5 year plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to have Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had to use it yet but are very glad to have it. It was the reason we chose Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removal of the old refrigerator and installation of the new one done quickly and efficiently. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have replacement plan just in case. Reasonable price for piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent On-Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was on-time & efficient. Mounted my TV & Stand .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started buying these for everything. I don't need my stuff breaking, or me breaking my stuff (it happens). So far geek squad has always been able to fix my issues, and its been always free so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service for a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started buying these for everything. I don't need my stuff breaking, or me breaking my stuff (it happens). So far geek squad has always been able to fix my issues, and its been always free so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves lives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it. I definitely want to make sure that my tv is covered for a good amount of years because you never know what could happen. Best Buy had the longest coverage for my tv so I bought it here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice extra coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This extra coverage provides us with lots of peace of mind about our purchase. Not expecting any problems but relief to know that Best Buy will take care of it if we have a problem with this TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They offered to install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use geek squad protection as yet. I hung my own tv did my own connections and un boxing. They did offer to do these things. This is what I do for a living so I didn't need that done. I guess it's great a Haven't needed them for warranty purposes as yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I NEED Geek Squad help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Geed Squad help for several years, but now am a Total Tech Support Subscriber. It is well worth the money, as we have A LOT of Best Buy devices in our home :). The Geek Squad technicians are always helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the Geek Squad service several times since this purchase and they have always been a great help. They're very knowledgeable, friendly and more than willing to assist. Highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm hoping I don't have to use this GSP but if I do it's in place. I had a protection plan before for a Samsung Plasma and it came in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery of tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was awesome. The tv was brought in the house all we had to do was take it out of the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never Buy without this!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will NEVER own an electronic device without Geek Squad. In more than one instance I have had devices quick working and they were completely replaced because of Geek Squad. Help with set up or issues is also AMAZING!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet. But it gives me peace of mind to use my two OLED TV's without any worry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used the extended warranty but did plenty of research and wether should buy or not and I pulled the trigger. Everything I’ve read says Best Buy has the best warranty you can buy.

    I would recommend this to a friend