Customer Ratings & Reviews

Reasonable price for the number of years’ protection. Hope I don’t have to use it!

Hopefully I never need it but to know you have a 5 year warranty is a good thing.

I recently had the pleasure of using Geek Squad services, and I couldn't be more satisfied with the experience. From the moment I walked into the store, the staff was incredibly welcoming and attentive. They quickly diagnosed the issue with my computer and provided a clear, detailed explanation of the necessary repairs. The technician was highly knowledgeable and efficiently fixed the problem, ensuring my device was running like new. Throughout the process, I was kept informed about the progress, and any questions I had were promptly answered. What impressed me most was their commitment to customer satisfaction. The service was not only professional but also very personable, making me feel valued as a customer. I highly recommend Geek Squad for anyone needing reliable and expert tech support. Their exceptional service exceeded my expectations, and I will definitely return for any future tech needs.

I didn’t use them to assemble the tv and haven’t had any issues yet, but if we do it will be covered by the geek squad.

I haven't had to use this yet, and hopefully never will, but it seemed to be good value for the money to cover my new 65" Bravia OLED!

Haven’t had to use it yet, but it’s a great plan to protect technology just in case

Good protection plan for TV. They will fix any problems with your Tv or replace it!

Geek Squad.delivered my Toshiba TV 55 inch right on the day set. and brought into my house carefully.

Havent had a chance to get to experience they business but i am absolutely sure they rock

Good to have coverage for the electronics. Geek squad pricing is great

Best Buy really stands behind there customers I have purchase every tv from them. I purchase 50" 2021 model Hisense couple years ago with a 5 year protection plan. Some time ago my tv failed. I call Hisense file claim after 2 weeks i never got a call back from them i was outrage by there lousy customer service! So i reach out to Best Buy explain the situration within 2 weeks Best Buy replace my 50" tv with 55" Hisense at no cost to me. Just week ago again the new replacement Hisense tv again failed. I called up Best Buy and spoke to Chris manager at corporate his first question was, have you pick out a new replacement? Yes i choose 2023 model Roku Plus Series and it was $100 more then my original tv cost he said no problem no cost to you and we will come out next week remove the failed one and install with the new tv you choose. This exactly why i buy all my tvs from Best Buy. There customer service is outstanding and they really do take care of there customers and back up there products especialy now theses days where most customer services is at new low. Thxs Best Buy for taking care of me. Your the best!

I haveaved $500 so far. And within a week of making a large purchase Worth it for me.

Price very competative. Hisense has been good so far but GeekSQUAD was happy to answer questions. Mainly bought because we had to return a SONY and a VIZIO for failures!

I always get the total protection. I guess it was called geek squad before but now it’s total and it

Installation was good and customer service answering questions great.

It’s protecting your investment. Self explanatory and worth it

I love this program I feel good about my products being insured with Geek Squad

It’s definitely worth the buy the geek squad protection plan just in case anything breaks

Very reliable and there if you need it, would recommend for purchase

Reasonable price for a long warranty. It's only $10 more to go from the 2-year warranty to a 5-year warranty.