Customer Ratings & Reviews

I am glad I bought 5 years warranty for my fridge. It gives peace of mind

Great delivery service. and delivery very pleasant

Great service I know my thing are well protected and can be fixed or replaced with ease

Definitely get this protection but any expensive appliances!

I purchased the five year warranty, just in case. With all the new electronic functionality I wanted to make sure I'm covered incase it needs repaired. I've used Geek Squad over the years and they have been excellent.

Best Buy offers the best warranty for electronics and home accessories. You cant not go wrong with this warranty and it covers more than the manufacturer warranty. I put warranties on everything I buy from Best Buy, it's just that cheap insurance for when things go south!!

I am extreamly happy with the Geek Squad. Our Dryer went out and they were there within the week with parts and had it fixed quickly. the only issue I have is that they dont allow us to use Best Buy bucks to purchase the warranties anymore. that change was also hidden within their updated rules.

Purchased this unit over a year ago, very pleased with usage, no problems whatsoever, hope it will last as long as our previous LG.

Brought the 3 year warranty not expecting to use it so soon but the water/ice dispenser wasn't working, they set up and appointment, texted and called as they was coming and did an outstanding job of communicating.

I had the pleasure of working with them on my purchase.

We purchased Geek Squad protection for our appliance because previous experiences with Geek Squad have been positive and it gives us more comfort knowing a local crew would respond if needed. We haven't had reason to use this yet but believe Geek Squad would do a good job if called upon to help. I hope we never have to use them :-)

We purchased Geek Squad protection for our appliance because previous experiences with Geek Squad have been positive and it gives us more comfort knowing a local crew would respond if needed. We haven't had reason to use this yet but believe Geek Squad would do a good job if called upon to help. I hope we never have to use them :-)

Super easy chat online (used my phone) told them the issue, needed a repair man to check it out (he was super nice,and submitted my issue for a replacement..

Great fridge love the storage love the all of the various compartments. My only frustration was that my waterspout broke down after two years. Repair guy basically said they would have to tear out and replace the whole line to repair it which would take three or four days. Not worth the fix

[Employee of bestbuy] Bestbuy really has great customer service. I highly recommend

Helped my husband and I figure out what we needed to do with the issues we were having with our brand new refrigerator.

Got to use once after buying a tv that didn’t work

Would recommend on an item like this as they can be expensive to repair.

They are very good and understanding with our needs and clear with their answers.!

Very good plan. Will recommend it for every purchase