Customer Ratings & Reviews

Hoping my warranty pays off. Got it to be worry free. Hoping it is hasslefree too. Time will tell. Haven’t used it yet.

I don't normally buy extended warranties, but on such a large dollar-amount item and one that I can't just throw in the car to take to a repair shop, I thought it was worth buying. I hope I never have to use it, but I breathe a little easier knowing it's there.

I love the room inside I don't think I have ever seen a refrigerator with so much room inside, the only bad thing about it is that there is no light near the were the water comes out.

Why in the world would you not buy the geek squad protection plan? For an appliance package or HD TV you're spending over a thousand dollars. For up to $249.00 (depending on how much you spend), this is cheap insurance. $50.00 a year, for a 5 year coverage. I bet you spend $50.00 dollars a week at your local coffee shop. In my opinion, buy the extended warranty, so your expensive item is covered.

Had this for 6 months now and love it. Fit perfect in our kitchen, it’s our first fridge with filtered water, and it seems to work great. Geek squad hooked up the water line I had put in place, put the fridge right where I wanted it and made sure everything was working before they left.

I just recently used my Geek Squad warranty to replace a Whirlpool Refrigerator that had been giving us nothing but problems from the very start. After several attempts at trying to fix it, the Geek Squad stepped in and replaced my refrigerator with a new one and a different brand, by my choice. Excellent warranty.

The price of the 5 year protection plan was fair. I like the fact that it is backed by the retailer. I have never had to collect on a Geek squad protection plan so I don't know how good it is, but I will be happy if the item lasts longer than the 5 years of the plan.

Outstanding service. Good merchandise with good warranty.

I am really impressed with the service plan I purchased for the upright freezer. So far I haven’t had to use it but peace of mind knowing that it is covered

Fridge works great super happy with Best Buy’s help on this purchase

We got an excellent deal. It was open box. It was in great condition. We love it.

Did not have to use this because refrigerator works perfectly

From past experience with our last refrigerator geek squad has always been there for us

So far all of my interactions with the squad have been very helpful and they are very professional

Geek squad baby!! Second warranty I get and they don’t disappoint

Geek squad was very knowledgeable efficient and helpful

Service members were cordial and communicated well. They were able to get the job done and answer questions. Just wish they had explained before they left why they didn’t plug in the fridge.

Geek Squad is a must have whenever I purchase an appliance because, for me, they do an excellent job. If I ever need to have them come out for installations, over the phone advice, etc. they're prompt, friendly, and efficient.

Our house burned down so we had to rebuild and we got all of our appliances at Best Buy and had Geek Squad install our appliances. They did a great job! Bought Samsung so we have never had to use the protection plan :) but I know it is there if I need it.

Highly highly highly recommend having this. Our ice maker in our fridge stop working correctly and they were able to come out and fix it right away. Super friendly super service too!