Customer Ratings & Reviews

I have no idea how the nugget ice maker on my new fridge is going to hold up so it's a no-brainer to make sure this entire unit is under warranty. Also, the nice thing about the coverage is Best Buy will write a check for $200 to cover spoiled food if the fridge goes out of commission.

They were so helpful when we had an issue, thinking they would just send the replacement part, they ended up replacing our appliance all together in just a couple days free of charge and no questions asked. Well worth the money.

Service outstanding, of the truck, installed, reviewed operation. Done in an efficient manner.

Wouldn't recommend this service to EVERY product, but on a fridge for example, having the backing for 5 years for a product that can be a pain to fix is worth it.

This is truly a nice product to have when the item purchased is expensive . I have had purchased this product on other items purchased and so far I have not been disappointed

I haven't had to use it, yet. After my previous washers lasting between 5-10 years, I'm hoping this will extend the life of the one I just purchased. Stay tuned.

I purchased this extended plan for an insignia 21 cubic foot freezer. I did it more for a cautionary because I have never had a problem with any insignia products.

This is the best purchase! My washer and dryer are under the geek squad warranty. My dryer broke down, made a call and it was fixed, nothing out of pocket.

I have not needed the extended warranty yet but I love the idea that they have one that covers beyond the manufacture warranty.

Great protection for my new fridge. Knowing that your investment is backed by a good protection plan

Geek Squad protection is well worth the expense works. Have used it in the past with great success. Had to have the oven door replaced crew was clean, quick, and polite.

Purchasing the Standard Geek Squad Protection has always provided me with a level of comfort. Hence, I recommend purchasing it in the event that issues develop.

This is an excellent option to buy peace of mind at a reasonable cost. The terms offered are very attractive. I was able to buy a lower cost product along with this extra warranty, which in my opinion gave an equivalent value as compared to a higher priced product and I saved a lot of money. I strongly recommend that one should go for the additional warranty offered.

I have only ever had fantastic, patient, communicative experiences with the Geek Squad. I will continue to purchase Geek Squad protection from bad manufacturers!

I always get the 5 year warranty. For some reason my stuff always dies about 3 years and a month in and the 3 years warranty is done. Best Buy always has the best service people. It may take a while for them to get to you but they are great!

Perfect refrigerator for my 91 year old mother. The adjustable shelves and freezer options allow her limited mobility access.

Damian and Ryan were able to fight through several computer and order glitches to exchange a refrigerator for the one I originally wanted. When the system dropped my warranty, the were able to gift it back to me. I am so grateful I went in person and had this handled by these two professionals.

I had to contact Geek Squad for a problem with my recently purchased washing machine. Because it was still under the machine's 1-year warranty, they had me contact a local appliance repair service. I was told that Geek Squad would handle the repair themselves after the manufacturer's warranty expires.

So far have not had to use this, glad to have it as gives a peace of mind for things to break down or that at least for a while, have always took the Geek Squad Protection out in the past never had a problem to get things fixed being under the Geek Squad Protection

I don't always buy GSP, but I did for my refrigerator. It was nice that the saleman didn't try to oversell me. I could have bought 5 years, but he said I could buy 3 yrs now and then add to it for the same price in a couple of years. It was something that I wanted, but now I can try it for a few years and see how things go and decide if I want to add to it later.