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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4635 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 4,635 reviews
  • Rated 5 out of 5 stars

    Geek squad is a reliable and knowledgeabl arranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adding extended warranty to any appliances is always a good idea especially through best buy. We hope nothing breaks down on our chest freezer we bought but having the warranty will help us if something goes wrong. After all nothing is guaranteed to last as anything anyone buys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this with any large appliance purchase! You will never regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it but good to know there is one in place in case of any troubles. Wasn't too expensive and love that they offered a plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was super quick and answered any questions we had!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New3 yr warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not happy with the need for a new warranty. I purchased a 5 yr warranty for my original purchase that I could not use for my replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't you remember you told me you love me, A++++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long ago And oh so far away I fell In love with you Before the second show And your guitar And you sound so sweet and clear But you're not really here It's just the radio

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Crooked shelf, left packaging for us to do!?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad - Installed refrigerator, noticed small dent, but they left all the packaging and tape inside. Was a challenge and took us a long time to take all the packing components & tape off. Very challenging trying to figure out how the shelving went in especially the shelf that has a mini moveable shelf. And the plastic bin shelf that goes over the beverage center does not fit correctly and is crooked in how it sits.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasant Surprise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After our move to our new home and a freezer shortage going on, I bought one that was available, and I am pleasantly surprised how much I actually like it. The outside look is what first appealed to me, but the inside capacity is what really put a smile on my face.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Safe and sound

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Always nice to know you have the peace of mind and that your purchase is protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally don't buy protection plans. My last refrigerator lasted for over 20 years with no major problems. This time I did because it was cheap and comprehensive. Hope I never have to use it but you really never know. At least I don't have to worry about it now. Peace of mind is golden.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rather have the warranty so I can feel better about my larger purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stainless Steel Samsung Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my refrigerator. I had been wanting a refrigerator like this one. I am very happy Citie Bank gave me the opportunity to own one. Everyone that visits and sees my refrigerator falls in love with it. Once I have pd off the refrigerator, I will try to buy a stove through Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Having this warranty is a must these days!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this warranty is a must these days! Things just aren't made like they used to be. This is a great warranty and it is well worth the money. We buy one with every purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For your piece of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Geek Squad protection on other Tech that I've bought in the past and their customer service is 5 star. I knew it be a good idea to get it with my new fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deep freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered my freezer in excellent condition and helped put it in the house. I love my deep freezer and glad I bought it from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As descripted so far so good. Looks and best of all functions as described.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service is for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly enjoy the 5 year Geek Squad protection as it makes it so much easier if there's a problem with the product that I've bought from Best Buy. I always buy protection for this reason.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a refrigerator and it was leaking after install.I called Geeksquad And made appointment but had to wait 2 weeks. I thought it should have been faster. They came out day of appointments and fixed fridge real quick. Very happy with the repair job that they did.i would recommend Geeksquad but they should hire more employees to cut down on the wait time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good idea and have yet to need it but glad I have the coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like a better neighbor, Best Buy is there!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind, just so we have it. Hope we never have to use it, but when we do, like a better neighbor, Best Buy is there?

    I would recommend this to a friend