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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4635 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 4,635 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a kitchen aid refrigerator. It hums/buzzes so loud I had a technician come out; only to find this is normal for this particular model. I do not think this refrigerator will last up to its warranty and I am so glad I purchased this extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy did great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service was provided by the company. They took care of all the technical and space related matters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly despite a few setbacks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my refrigerator. It was not easy to get it into the house. But they were willing to trouble shoot when necessary.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had a few issues with computers in the past but they are always helpful even if they cannot resolve the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection is always a plus.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the extra 3 year plan. You can never have to much protection. My mind is at ease because now i have 5 years altogether. This refrigerator has 3 drawer compartments with water, ice machine ,plus a water diffuser that fills automatically. With any electronics always be protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A necessity with large appliance purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerators were built originally to last a lifetime. Unfortunately that is not the case today. Repairs will happen and they can be very expensive. I have purchased extended coverage on my last three refrigerators and they have been needed. I do NOT buy extended coverage on all items that I purchase. For expensive appliances, it is important to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great durable refrigerator Only cons is that u need to keep it clean easily magnet for finger prints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not enough storage…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the fridge but realized it does not have enough storage. We actually had to purchase some storage containers which do work really well… otherwise we do love the fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient staff and also very knowledgeable. Fast delivery also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty backed by Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my 5yrs warranty purchase. My first LG refrigerator stopped working just before the warranty ended. Called Best Buy repair service came to house. Refrigerator serviceman decided i need a new refrigerator and that's what I got.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stay Ready & Prepared!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant really say much about this besides, Im glad that I have extra coverage to give me a piece of mind if something does go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had a minor fix with the ice machine, they came and fixed the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, recommend refrigerator for the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful frig.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how easy to clean and spacious shelfs. Only rhing i dont like is the slow ice dispenser and small capacity. Keeps food cold and plenty of room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stands to reason with any new appliance you need a Geek Squad warranty with all the electronics and high tech that can go awry (it’s no longer your reliable appliances of yesteryear). Do yourself a huge favor and get one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always ready to Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not computer savvy. For years I have relied on the Geek Squad to keep my computer working properly. I some times try to fix something on my computer but when I can't I know that the Geek Squad can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy & Excited

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my old fridge and didn't get the warranty never happening again longest 5 years of my life. Was happy with the price for the 5 years so had to protect the new family member

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXTENDED WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying appliances it is recommended to buy an extended warranty on the product especially when you are putting the appliances into rental units. Renter are usually P IGs and don't care about using an appliances that they do not own. Just a thought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeked!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we received protection from the geek squad. I am already utilizing to support proper water line installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We will have to wait and see how they cover the warranty, hoping for the best

    I would recommend this to a friend