Customer Ratings & Reviews

Love theprotection plan. Just dont like that they use third parties and easy process may get complicated if many involved

I've leveraged Geek Squad 3 yr protection on multiple appliances. Unfortunately, it just seems that the Manufacturing of units isn't what it use to be and as such the need for peace of mind for a big purchase to not have issues is worth the cost.

I've leveraged Geek Squad 3 yr protection on multiple appliances. Unfortunately, it just seems that the Manufacturing of units isn't what it use to be and as such the need for peace of mind for a big purchase to not have issues is worth the cost.

Installed with ease! Very fast and knowledgeable. Was on in under 15 minutes!

I always get this protection on my big ticket items! It’s a must and I do know the Few times ( hasn’t been many) that they never give you any hassles about fixing or replacing. It’s a great deal!!

Good idea to get something like this to protect your purchases

It's been a year with the fridge and we love the space, specially the 2 drawer for quick items. The quick door (for milk and juices) is fantastic. I really recommend this products specially when you have kids that like to open the fridge constantly.

Worth the peace of mind in case anything goes wrong

Awesome warranty for great quality products, Trustworthy

Well, good news is that it’s affordable and available. Always purchase extra protection. It is pretty seamless however if your fridge broke it doesn’t provide you a spare fridge while you’re waiting for parts to arrive or your exchange. Also, if they decide to exchange say in year one, than you lose the original extended warranty, it is not transferable and not protated as a credit.

I had to call about my software order, the link was missing in the MyBesyBuy site. I called Geek Squad, they confirmed that I bought the software, sent me the link and even helped me with install... I am so glad I bought the Geek Squad Service...

The crew installed my fridge and I just love it. I purchased the 3 year warranty just in case there was an issue.

Love my refrigerator work very well will tell a friend

[Employee of bestbuy] This is a great product I should have bought the 13cu ft but this still is amazing.

great service ! friendly and knowledgeable staff that answered all needs

This plan saved me. My ice machine stopped working and they attempted to repair it 6 times before just taking the refrigerator back.

I haven't had a chance to use the service agreement but if I do it's there very happy with my purchase

I recommend purchasing the Geek Squad service with any electronic products because all of these items have electronic components and setup that their expertise can assist with getting things up and rolling.

I purchased this agreement, and hope not to have to use it. Seems to be a good deal, still hope that I do not need to use it, hope that the refrigerator last a lot longer than the warranty and is pro long warranty thank you.

I don’t spending the money for additional coverage, it’s a piece of mind. Repair costs are high & having the extra coverage is a plus.