Customer Ratings & Reviews

I only Buy my appliance and tech from Best Buy because I trust this Protection plan.

Great service and convenience. It’s very easy to get and choose from the options given. It’s also a great addition to the purchase.

It is a good thing to have. The protect plan replace an major appliance I had only two years. I just purchased another 5 year protection plan on the replacement major appliance. Highly recommend a person to purchase one.

I have no idea how good this service will be. I'm writing this review one month after buying it. Glad I haven't needed it yet.

I have been a long time Best Buy customer, all my electronics are from there and now a major appliance. The Best Buy protection plan has provided ease of mind that a failed unit is quickly repaired or replaced. They help every step along the way without unexpected loopholes. One word "Dependable"!!

Haven’t had to use this yet, but with our track record associated with fridges it felt like a smart option. Hopefully we won’t have any issues when and if we need to use this. Best Buy usually is reliable when it comes to this service.

Not worth the risk of not adding on an extended warranty. Too early to tell if it is a quality service.

always had to go through corporate escalations customer service, but once you get them. it's all easy and they care.

I always apply Geek Squad protection to expensive electronic purchases, cause you never know. Plus, depending on product, you can easily exchange in store versus other protection plans were they use a 3rd party!

It is very satisfying to have the protection plan as it has come in handy in the past.

Delivered on time as promised and friendly service .

Very nice and efficient response to our call. All though the wait time was a bit long,

Fridge works perfectly and has a very quiet compressor. Smart things app can notify you if the door didn’t close all the way.

Installed refrigerator in less then 30 minutes explained all the options were very professional and friendly

Awesome services from Best Buy. I will buy more appliances from this store.

We find the Geek squad to be I’m professional and helpful

The Samsung refrigerator is amazing. The black stainless color complements my kitchen. And the agents that delivered it to our home were polite, knowledgeable and completely professional. Will definitely recommend to family and friends.

Great performances by Maytag better than LG and Samsung

[Employee of bestbuy] Very nice for the price, bigger than expected, had a great delivery and order experience!

The technicians delivered and mounted my refrigerator and provided me with the necessary operating instructions and filter usage