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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4635 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 4,635 reviews
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to call the Geek Squad to service my fridge. The repairman was on time, helpful, fixed the issue identified a other problem ordered the replacement and showed me what I needed to do when the part arrived.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good back up as my original fridge has only a 1 yr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people have been very helpful when calling for assistance. The hold time can be a little long if you get transferred and some of the questions are repetitive, but overall it is a good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value to have for the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy pickup and a great value for a freezer. The fact that they replace food if it breaks is a real plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always a great idea. We haven’t had to use them yet but glad I have it if needed for a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly out going very professional on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad were so helpful and even though the fridge was so big they did a great job bringing it to my house.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Amber. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    GEEK SQUAD ALWAYS GETS IT RIGHT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have competent people handling your precious gear. And GEEK SQUAD always delivers on care and quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good back up to product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great back up to the product because if needed they will be prompt and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having this protection. Had an issue with my refrigerator and they could jot locate anyone in the area to fix it so the plan relaxed it with a brand new one. Makes you feel good to have the coverage when you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always solves the problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for a 3year plan. Hopefully i won't have any issues with my refrigerator, but if so im happy to know i can depend on geek squad to solve the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick service right to the house, they came out and found issue immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered and hooked up my refrigerator beautifully, left no mess and took all of the packaging with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year SGS Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 5-year protection plan for a fridge which was delivered to a rental property. It is a safe thing to do since it is a rental. If anything goes wrong, the tenant can call and get it fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works fantastic!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The specs were perfect. The refrigerator fit exactly where I wanted it to, it looks sharp, and there is pleanty of space on both sides

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek Squad Protection. It is the best warranty on the market. I can make large purchases with the confidence that, if my item “messes up” or “breaks” it will be repaired or replaced without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service and customer help kind and no the stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    That comfort feeling!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad protection is awesomefor have the feeling of insurance if there is a problem!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad refrigerator set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentleman that delivered the refrigerator where so respectful and new what they where doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good bargain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good value. I like the fact that not only is my freezer covered by the geek squad plan but also the food in the freezer is covered as well. This was an important factor in my purchasing this product. I also like the reputation that the geek squad has for resolving customer issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed many of my products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is alway amazing.very knowledgeable about all of the products they are selling and working with. I recommend it to everyone.

    I would recommend this to a friend