Customer Ratings & Reviews

I’m glad I purchased the membership, Geek Squad has helped me out so much.

Haven’t needed it so far. Fingers crossed! When I read the fine print of the offer and that it what is useful toward, I was convinced to go ahead and purchase it. I feel like it will be a good value over time if a repair is needed. Also, it covers maintenance items.

Love this refrigerator however, had to have it serviced after only 3 months due to poor installation. The large round ice cubes are funa dn a real hit with the little ones. They last a long time so are also functional.

I bought this when I bought my new refrigerator to ensure it being replaced/repaired if needed. I don't understand however, why I keep getting offers to purchase it again--as supposedly it's warrantee will expire shortly.

This was a bit more than I wanted to spend, but I purchased the 5 year plan. I like the ruined food coverage, and with supply chain issues, felt it was a good value. Hope I never need it.

I am a huge fan of purchasing extended warranties with the Geek Squad for all of my electronic and appliance purchases. I have rarely had to use the warranties, but having the sound of mind is worth the small fee for the added coverage. I'm a big fan of Geek Squad coverage!

Worth the money for the protection! I don't have to worry of anything happens.

A great upgrate. All my food is so much colder and it saves more energy compared to my last GE. Easy to use and better with a iphone.

The geek squad took care of all my needs without hesitation very happy to have the experience with them

Extremely satisfy with our Brand New Samsung Refrigerator:) I highly recommend purchasing the protection plan! I chose the 5-year plan! Keep up the great work Best Buy! #1 in my book:)

Had ice maker problems, one call and appointment made, no questions and in less than 10 days repair completed, no more issues

Haven't had to use this yet, but it gives me peace of mind to know that if anything goes wrong, it's covered.

first time returning an item using the Geek Squad extra coverage and it was a breeze. buy the extra protection for peace of mind.

always a good thing to have an extra warranty. i have that,plus they repair at my home or replace it.

Purchased with our new LG refrigerator. Good value to protect our investment and avoid any near term warranty management issues.

Delivered my item and explained the warranty. I know if somthing happens i will be taken care of.

We love the four types of ice! There is also plenty of space even though it’s a counter-depth fridge.

An excellent product, silent and does not take up much space, I recommend it 100%

Always very helpful. Wouldnt buy anything without this protection.

I compared several protection plans. This one beats HHGregg and Lowe's by miles. Sears is beyond expensive. This plan made the final decision for my place of purchase, because it was better and cheaper. Everyone is willing to match prices, but the protection plan is not something anyone can match.