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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4635 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 4,635 reviews
  • Rated 5 out of 5 stars

    Worth the extra money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced fridge when warehouse sent wrong fridge by mistake and offered me a gift card for the inconvenience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Greek Squad freezer protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The security of having this “in my back pocket” is a great feeling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth every penny. Got open box fridge with issue and they replaced it without any questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance After Refrigerator Warranty Ends

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I bought the Geek Squad extended protection. The Refrigerator only has a one year warranty, so I wanted the added coverage and local repair service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get extra coverage on expensive appliances. This has always worked out for us when an appliance goes out after a couple of years for some reason.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Appreciate the Service Option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering what you get out of the Geek Squad coverage, it is quite a good value when buying for high valued, complicated equipment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great plan to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really a nice protection plan if you own several computers, laptops, electronic devices and appliances. Whenever I experience issues with my devices I just call or make an appointment and my issues are solved.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a French door refrigerator & was glad I had 14 days to buy the geek protection. I decided an extra $129 for 3 years was worth the peace of mind that I could call in case anything goes wrong. Hopefully I won’t need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use this yet! But we are certain that it will be tip top like everything else!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty. Haven’t had to use it on my item but heard it’s a great warranty plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 service men were strong and fast. They were punctual too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to get warranty. Protects against defects which usually appear in the first 2 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Bought a refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it s great service in BB . i am happy with a GEEK SQUAD service. i d recommend it to everyone. happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These warranties are worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy geek squad protection on all my products. You never know when something is going to go wrong. I’ve used the protection many times when my products have issues and it’s great piece of mind.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad protection rocks!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Geek Squad protection is a must! I get it for all of my large appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Retiring confidently because of this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have put out of our mind the need to worry about repairing our fridge for the next 5 years. In the past, we needed the purchased warranty and had excellent response and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is,where its at. Guys are professional and trustworthy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were excellent in taking care of all the a mistake, that a new sale rep made in the store. Even gave a discount on my purchase. I was very impressed with the customer care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3-year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always a good idea to get protection coverage on your products. Well worth the price. Have not needed to use it yet, but if I need to, it will be in place.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of people negate extended warranty but it paid off for us on our last refrig. Also gives peace of mind. Their repair people are good too as long as they don’t sub contract it out

    I would recommend this to a friend