Customer Ratings & Reviews

I love the Geek Squad! They are always so friendly and patient. Besides that they all have a wealth of knowledge about a wide variety of products. If they don’t know they will defer to someone who does.

this is a necessary item. My prior fridge had a lot of issues with its ice maker and without this service i would have had a lot of troubles. In the end they refunded me my money to buy a new fridge.

I consider this pay service better than lowe's on home depot

always gotta get the geek squad protection. they are really great about returning damaged products and it's a very simple process if you ever have to return anything.

I buy the protection/replacement programs for everything I buy. Well worth the investment. Better than having to pay for a whole new one if it breaks and the prices for the protection are very reasonable!

Geek squad service is the best. I called I received an immediate response they solved my problems very quickly. Also any additional cost to get the geek squad service when purchasing is well worth it.

Got my old one out and the new one in without damaging anything. No small feat. Gave some instruction, hooked it up and left. No complaints. Very friendly.

The Geek Squad has been very good about helping us out with a fridge that was a lemon and replacing it with a different one that was in stock.

Open never buy anything without a quick squad protection they are very good came right out and replaced my refrigerator with no problems whatsoever

The refrigerator was delivered on-time and installed effectively. The service people went out of their way in helping me to disconnect the old refrigerator's water line to the ice cube maker.

Just added on the extra warranty for refrigerator so haven't had to use as of yet.

We recommend the 3 year warranty with the refrigerator purchase. We had an issue with the freezer and it was nice to have under warranty!

Good service, reliable, when your items start failing it good to have this service to get your items fixed.

Bit overpriced 3 year warranty for an item purchased for less than $400 but it's a need.

Geek squad always great ton work with! Minimal stress and good coverage.

A must buy for big ticket purchases. Highly recommend because Best Buy honors when warranted

We purchased this because the appliances are very important to maintenance and keep running, Best Buy is a trust company.

Good refrigerator the food is cold all times best one

They practically rebuilt my washer and now it runs like new. They came back a couple of times because of parts shortages but they were persistant. Very professional.

I Appreciate the Produce that we recieved and am so far very pleased with the products Progress and service. This will be Updated at a later Date. So Far So Good!