Customer Ratings & Reviews

The Geek Squad in the Norman, Oklahoma are very professional, presents products in a way you can understand, very helpful and courteous ‼️

Love Best Buy warranty. Would recommend over and over

I did not hesitate to get this option as I have it on my computer I purchased from Best Buy. I have had to use it for my computer and found it to be painless and very efficient. I have no reason to believe the service will be any different for the refrigerator.

It’s always good to have protection on any valuable item you buy, at the end you’re going to be happy and relieved when something bad happens because they will fix it or replace it for you.

We bought the 5 Yr. Standard Geek Squad Protection for our new Samsung refrigerator hoping that we'll never need to use it. The cost for it is very reasonable.

Great product exactly what I needed it for and everything worked so far

So far have not had to use the warranty, which I am perfectly fine with of course. Nice piece of mind if we do in the future.

I don’t like that we don’t get the amount of the protection back but still a good deal to get what you paid for item back

The purchase of my refrigerator was very successful, my family loved it, thank you best buy

I have worked with Geek Squad before and it has always been a pleasant experience, so to me purchasing this was a no brainer.

The customer service agents provided excellent set up and answered all of our questions regarding our refrigerator/ freezer.

Plenty of space inside the fridge. Freezer is large and easy to open. Water dispenser is slim and works great

Worker explained the process of the 3year geek squad protection plan and if anything went wrong with them item we bought, the protection will take affect until the expiration date stated on the plan.

Decided to buy a three year warranty after 1st unit's ice maker was not working. Best Buy easily agreed to allow the purchase even though I did mot purchase with initial purchase.

Always get the warranty just in case. You never know.

Lots of storage, very sturdy shelves and many options to move the shelves to optimal spot.

I had issues with my dryer but I got the protection service for 5 years and they are amazing.. Got my dryer working again

Definitely worth the protection plan in the event something happens to your product. Customer service does a great job helping you through the warranty process.

Full protection on my fridge for 3 yrs with no deductibles

My item was delivered and left in the middle of my kitchen. I did not realize that there was a check box somewhere that indicated i wanted the delivery person to put the fridge in place and remove the packaging. Service has been a nightmare. I understand that we are all short-staffed, but waiting 2 weeks to get an appointment then another 2 weeks for the part to be replaced it ridiculous.