Customer Ratings & Reviews

It is an extra money I bought to protect my purchases. It is worth if something wrong with my fridge. It is looks like car insurance. Used when needed but the quotes not going up if you claim.

They replace my fridge what went out after one year, protection plan worked very well

I always buy the protection plan from Best Buy, because the plan could save you money if the product needs repairs

Have not used it as of now and hope not to have to use it

Geek Squad is a service that benefits all customers for the protection and services of purchased products.

always gotta get the geek squad protection. they are really great about returning damaged products and it's a very simple process if you ever have to return anything.

The 5 year standard Geek Squad Protection is worth the extra money. I would definitely recommend their services!

Peace of mind is priceless and when an appliance fails you want trusted experts to make repairs with no worries about the quality of their training and their ability to make the repairs in the proper way with the correct factory parts. I wish they were available for car repairs.

Had issue with my Samsung fridge in past. They came out and explained issue with ice maker, brought a new kit for installation, and worked great. I bought the same Geek Squad protection for my new LG fridge at new home.

Geek Squad installed my new refrigerator after taking out the old one. They were very efficient in their work and explained me all features of the new refrigerator.

Great peace of mind. I love having the extra protection and all the issues this will cover

I haven’t used the geek squad as of yet! I am happy to know that I have them there if I need them.

We have put out of our mind the need to worry about repairing our fridge for the next 5 years. In the past, we needed the purchased warranty and had excellent response and service.

They are always very helpful and willing to answer any question.

well worth it but have not needed to use it yet professionals

They were excellent in taking care of all the a mistake, that a new sale rep made in the store. Even gave a discount on my purchase. I was very impressed with the customer care.

FAST Friendly got in got out respects privacy n properties get the job done efficiently n effectively

I have not needed to use my warranty yet, but Hallie was very helpful when I needed help with an installation problem. After talking to the salesperson, managers, etc. Hallie finally heard me and helped with my problem. She encouraged me to keep my warranty. Thanks, Hallie.

After only having my new appliances for less than two weeks I call geek squad for help on my stove light. Only to find out that they do not have LG support in my area so they were not able to help me and I would have to call another number through an LG supplier direct. It took over two hours of phone calls to get help

A lot of people negate extended warranty but it paid off for us on our last refrig. Also gives peace of mind. Their repair people are good too as long as they don’t sub contract it out