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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4635 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 4,635 reviews
  • Rated 5 out of 5 stars

    Buy it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Required item fo any appliance. Bought if for a chest freezer and im glad i did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind with 5 year Geek protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this additional coverage so believe it will cover whatever repairs we need , if any!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought the warranty, hopefully won’t need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it 4 stars because I haven’t had to use the warranty and hopefully, I wont have to.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    coming out a 4th time for repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    within 1 year of purchase, my GE freezer is constantly running extremely loud. Today the squad came out for a 3rd time, but still they don't have the correct parts ordered from "GE", and now scheduled for a 4th appointment. UNREAL!!!! Oh yes, and the window is always 7am-7pm -

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's Geek Squad Protection pays for itself with one small repair problem. The KitchenAid refrigerator has an electronic panel, several lamps/sensors, and a compressor.... the cost of one repair to any of these items makes the warranty a good bet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warrantee get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some people say the warrantee is not worth it. It is worth it when your freezer or anything of value goes out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Been up the creek without this warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the refrigerator had a faulty icemaker, After three repairs was able to get a new refrig. Unfortunately, the icemaker was still same and has been replaced once and still does not perform properly. Without the warranty we would have been out big bucks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are my best buy ..best choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are trustworthy people ..they are very professional when we speak about handling all products issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy installed my new fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your delivery guys were polite, kept me informed whelile they were doing things, everything 5 stsr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy protection since appliances always run into issues. Geek squad protection has saved me many times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection for a questionable appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to space limitations, we purchased a Samsung refrigerator that had multiple negative reviews on a variety of websites. However, it was the best option for the size. We know we will have problems with it and in these cases, a Best Buy warranty is a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless and a good deal. Can’t go wrong with the Geek Guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yes!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep you protected if you have any problems at all. They stand behind their products and this is a great way to make sure that if you do you have any problems that is fixed at no cost to you. Definitely worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to be covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grateful to have warranty for the next three years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this on majority of the items I purchased, Great buy, easy to use no hassles! Don't miss out when you can have great service and a new item if the other messes up or stop working etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan from Best Buy, because the plan could save you money if the product needs repairs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    5 Year Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For now just 4 stars since I haven't use it yet. I will do another review once I used it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called the Qeek squad about the dent on my new Samsung refrigerator. I decide to see what kind of discount I can get for it. I was very happy with the amount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my refrigerator has lot of room in both part I like the ice maker is on the door of the freezer and the small door open up for small iteams or large items save on engery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Simple Way to Get Your Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup a Service Request in case something breaks down.

    I would recommend this to a friend