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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4635 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 4,635 reviews
  • Rated 5 out of 5 stars

    Very necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got 3 years protection for my refrigerator which I used once already and they completely exchanged the refrigerator.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Sarah. Thanks for sharing this with us! I'm so glad to hear you had an awesome experience. We love hearing stories like this. If you ever have any questions or need anything, please let us know!

  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy gave me a great deal on the fridge warranty! Thank you Best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took care of me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I got this service. My fridge needed to be replaced because it had a problem and they worked it out smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad knows there stuff polite took little time diagnosing the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Serving it's purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy to purchase this item for my son and it's served it's purpose thus far !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great People

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FAST Friendly got in got out respects privacy n properties get the job done efficiently n effectively

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter really enjoying her new refrigerator. This product works well for her and her two children. It has enough room to put all of her food inside of it. Now she wants a matching microwave.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great warranty, great install

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Will always go with geek squad. Great and knowledgeable crew. Great protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great place

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always very helpful and very patience with you while you are trying to figure out what is right for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used the geek squad as of yet! I am happy to know that I have them there if I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont be left out to dry, protect our purchases;

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection plan gives me peace of mind. Ive had to use it in the past when my tv went out. and they took care of everything, made it very easy for me to get a replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek plans rule. We always get them on expensive items. Well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my freezer safely and on time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys safely delivered my freezer and put in the designated space and set it up to make sure everything worked perfectly. Great job. No dents, no bumps, no broken parts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would recommend this item

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee that helped us was very nice unlike the manager of that department Norma who is very rude. Luckily this time it was someone else I should of got her name. Also the delivery guys were nice also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good idea

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee that helped us was very nice unlike the manager of that department Norma who is very rude. Luckily this time it was someone else I should of got her name. Also the delivery guys were nice also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is peace piece of mind, have used it before on a previous purchase and I was completely satisfied. The agents that work on the Geek Squad are very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance, I recommend it 100%. beautiful and very functional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this extended warranty protection when I purchased my LG Refrigerator. Reasonably Priced at Best Buy. Haven't had to use it but it's good to have if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have the extended protection. I've only had to use the Services on laptops. Haven't had to use it on appliances but glad to have the option to purchase the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty for Smart Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually dont buy a extended warranty but we decided to do this because we bought a Samsung smart Refrigerator and thought we might need it

    I would recommend this to a friend