Customer Ratings & Reviews

Enjoying the geek squad service. Nice to have experts available when you need them. Other perks are great too like installation, haul away and extended warranty.

Excellent services always promt. Very couteous and very friendly.

Because of the expense of the refrigerator and the fact that it was a built in unit I felt it was prudent to purchase Best Buy's extended warranty.

I have used the Geek Squad service to mount my TVs, check my web connectivity and install cameras. My husband is not handy so it really helps to have someone to count on to rectify issues and do updates.

The delivery guys unpacked it and hooked it up. Very professional

Bought for my son and Daughter in law. They love it.

Perfect upgrade from side by side Samsung! Very spacious and highlight of our kitchen

Item was easy to pick up. Ordered online and was ready when I got there.

The folks were very professional. They were prompt. Professional in all aspects. Asked if there were questions. Told us how to contact them if anything came up.

I always purchase Geek squad protection for my purchases. It gives you peace of mind knowing your purchase is covered in the event Tech support is needed to care for my purchases.

I did get the extended warranty with my fridge but have not used it as of yet but I have piece of mind knowing it’s covered

This refrigerator has large storage space, delivery was on time and handled it very nice without any damages

Geek Squad Protection Plan is a no brainer. Came out several times for issues I was having ordered the parts I needed and fixed the issues I had.

Bought for my refrigerator extended warranty for 5yrs. It was a little pricey and haven’t used it as I just got my fridge but hope it comes in handy when I need it.

When I called for service, the agent was on time and did an excellent job for what I needed.

Great customer service, it is worth getting protected had issues in the pass and they don’t make it complicated but easy and fast to fix!

I purschased this warranty due to latest model fridge are more complex electronically with more sensors and automation...... it has paid off by replacing the Samsung Fridge 2.5 years after I bought it when technicians cannot repair a leak

Make sure you are considering the size of the product when buying. If the size of your item doesn’t fit to a certain category, you will have to bring the item to the shop to get checked out. Example, deep freezer. Yes, bring that thing to the shop.

3 year geek squad protection plan came in useful. Glad I purchased it with the refrigerator.

I would highly recommend getting the extra protection it has save me a few times