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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4635 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 4,635 reviews
  • Rated 5 out of 5 stars

    Insurance at great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this insurance to be cheap for 5 years. I had geek squat before and never had a problem and this is the reason I’m buying again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have this just in case anything goes wrong. When they have come out in the past, they have always done a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not yet needed but very easy to add. We are confident they will work fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Squad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service protection plan worked great for us. We were able to obtain a new refrigerator after the one we had was a lemon. Had three service calls and finally they brought us a new one. thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and professional service. Friendly staff. This is a great service , thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered and mounted my device and connected my soundbar. They also instructed me on how to use them. They also fine tuned my computer. Its now running much faster.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Fix My Frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was able to figure out what was wrong with my fridge and replace it with no cost to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, I have peace of mind! Fortunately, I haven't had to utilize this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchasing warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purcahsed 5 year warranty because it includes almoat every coverage, and it is 5 year and cheap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK squad are amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always very helpful and willing to answer any question.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad is awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never need it, but when a refrigerator costs over $3k I feel like it's a good value. The geek squad seems to always go the extra mile to make customers happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yah never know !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ya Never Know. Warranty extension is well worth the cost for the IF in life. Just a service call would meet your investment in an extended warranty. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and plan. Got it for an appliance purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Buy Jack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bishop Don Juan told me to add this to my purchase, good looking out Unc cause a brotha needed this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a no brainer. Freezer was $50 off, 5 year warranty $70, so it was like i got a 5 year warranty for only $20.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good nice people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it but they seem nice when i went to pick it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the warranty for peace of mind. I haven't had to use it yet, and hope not to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No other way to go, in my opinion, than with extra warranty. Especially when it is from Geek Squad; I have always found them to be personable, professional, and thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always good to have a five year warranty protection agreement on a new refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek sqaud always has my back with any devices or appliances i purchase at best buy. Its a no brainer when it comes to adding protection. All good experiences here.

    I would recommend this to a friend