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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4635 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 4,635 reviews
  • Rated 4 out of 5 stars

    at ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like the fact i purchased the extra3 year protection ,Cause im the type that when i purchase big ticket i always get a lemon so at least ill be fully protected for 3 years on parts @ labor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully never have to use but I know it’s great if I do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Honest review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality very adequate amoount of space love ice machine and water dispenser

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hope it'd be great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just bought so not sure how good it would be. liked longer period of 5 years as other competitors are 3 or 4 years for the longest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable plan. My freezer is new so I can't give a review on the ease of use as of yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the extended warranty protection and am happy I did. The price is affordable and I know it'll cover what I need it to cover. I've had good experience with Geek squad in the past.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Added protection but Hope to not use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only got this because it was the maximum year amount that could be purchased for the refrigerator. Not sure why it was limited to 3 yrs. Have not tried service yet but I hope to never use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it for peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You really want to get this for your appliances like refrigerators and stoves. The ice maker (if you have one) in the fridge is generally the first thing to give you problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent brought the fridge and installed. Unfortunately, there was a small dent in the fridge.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Quick Geek Squad response!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently had to replace my refrigerator and geek squad took care of this quickly and easily. Highly recommend them!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one bad refrigerator and it was super easy to get get squad to help me out. Without it I would of been spending alot more money to buy a new one

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words! We're happy to hear that you had a great experience. Thanks for sharing it with us! If you have any questions, please feel free to reach out.

  • Rated 5 out of 5 stars

    Outstanding service team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek-squad Replacement in or service is a must have for anyone who purchases any type of electronica equipment. The professional Attention to detail goes above and beyond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy the geek squad protection with the way things are made today, hard getting parts, labor, and the cost associated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly, even high-quality major appliances are not built to last like they used to. The geek squad protection plan is worth every penny.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Hope to never use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We signed up for the warranty and hope to never use it. We shopped around and Best Buy had the best service package for the best price. They actually use their own "Geek Squad" versus many others that contract out. Fingers crossed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good installation! Answered questions and made sure it was to our satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i read what was offered in the Geek Squad service I was happy to spend the money for peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided this was a pretty good deal. It covers any product in our home. Even if it wasn’t bought at BestBuy. It has saved us hundreds of dollars aleardy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best decision I have made since the purchase of my new home. Best Buy's 5-Year Standard Geek Squad Protection will have me feeling at ease in the years to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ideal for New Appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had some trouble with my dryer, and had no idea what it was. Turns out it was a piece of clothing stuck, but luckily we had bought the protection plan to help in case we ever needed it. Saves on calling others to service appliance.

    I would recommend this to a friend