Customer Ratings & Reviews

I'm glad we have this warranty. Customer Service was kind enough to remind me

the price for the three year contract from best buy was a lot less than the price from the refrigerator manufacturer

Have not used the services yet. Very good customer service so far!

It is always nice to see when major appliances have option for additional warranty purchase. Price was reasonable and peace of mind of having it if its ever needed.

This was mistakenly put in by the employee who checked me out for the purchase but they helped me change it from 3yr to 5yr protection (which is way better)

After I bought my refrigerator I noticed that most owners in the reviews complained that their frig failed soon after the one year warranty was over. Have not quite reached one year yet, and have not yet needed the extended warranty.

The agent did a great job in timely manner No need to worry

Any time I buy large appliance or electronic I make sure to get warranty it just makes since cause brand new can malfunction at anytime.

With all electronics getting more complicated and expensive it is nice to have peace of mind that any issues will be handled competently.

Features are amazing. Just what me and my family needed in our lives

You never know when you may need a warranty, but it feels good to know that you can purchase one at a affordable price.

Great option for getting installation and rid of old appliances. The guys were in and out in just a few minutes.

Havent had to use yet but i never had an issue . I like that the olan is 5 yrs lowes went form5 yrs to 3yrs so wont be buying from them.

Best Buy selects their people well when it comes to servicing your appliances. The Geek guys are always great and efficient and gets the job done with a smile! Thanks Geek Squad!

I had problems reverting what looked like negatives on all my pictures and computer, spoke to Geek Squad and went remote ! He was fast and very knowledgeable !

This protection is always a good choice because it extends the warranty given by the manufacturer and we think it’s a good value or insurance.

I purchased geek squad protection for all my products I purchased. I was recently disappointed when my dishwasher stopped working and I called to set up a service apt. There was no one on the geek squad team that could service my product. I don't see a point in paying for a protection/service plan if they don't have technicians on their team to service the products.

The delivery/installation people were great. They hooked up the ice maker and levelled the refrigerator.

They called me after my purchase a month later to make sure everything is working and even give me the information for them to come visit and check that everything is working in order! Good costumer service!!

The crew was extremly helpful. I recieved prompt, courteous and useful service.