Customer Ratings & Reviews

Ordered and paid cash on 6.17.25 was told delivery fee. Because the store is like 20 miles from my home. Said will be delivered on 7.5.25 (ok, so we arent celebrating the 4th camping with the rest of family). Got home. Got a msg one of my items wont be available until 7.17.25. I got a text msg yesterday to make sure room for appliances on 7.5.25 del. Between 7a-7p and day beforethey send me smaller window. Got txt today to schedule del for /7.19.25. I called, got run around from an accent i couldnt really understand. Long story. No del til 7.19.25. (If it arrives then? They have my cash... and the store doesnt take phone calls anymore. They should refund my money and pay me since i have to go back to store for my $$$$.

Good deal on 3 year Geek protection plan. You never know when you might need a repairman and 3 years for no cost to you with this plan

Have not had to use the warranty yet so I cannot comment on how well it would respond to a claim. I will say that the price for the 5 year warranty was $200. A 5 year warranty from Sears for the same refrigerator was $580.

This seems like a good warranty. We bought it because so many refrigerators with built in icemakers/dispensers have problems down the road and Best Buy warranties only cost about half compared to bloated competitors.

I’ve purchased geek squad with nearly every product I buy from Bestbuy. Though manufacturers warranty is there, it’s usually limited. I suggest geeks squad with your purchase

I am very pleased with the geek squad protection plan. I’m happy to know that my product is covered under warranty and there’s nothing I have to worry about if I run into any issues.

They delivered and installed. Everything was great.

heard good things about Geeksquat in the past. I didn't really try them until I owned my own appliances. Glad I have them. they are responsive. you called them, they come to see you the next day and solve the problem. Highly recommended.

I have purchased and used the GSP plans in the past and have not been disappointed when it came time to receive service. I fully expect to have the same experience with this purchase.

I really like the fact that extra coverage for items purchased are offered!

Bought geek extended warranty because of problems other people have had with refrigerators. Price was on sale so I spent the extra on coverage.

bought an open box bespoke samsung refridgerator for a steal well worth buying the 5 yr warrenty!

Well worth the extra cost...guys were courteous, quick, professional and did any excellent job with unwrapping, installing and hooking up my new refridgerator!

The ice maker was broken and didn't make ice anymore. Greek squad took care and replaced to new one with no extra cost.

For 3 years, this is a great price! Knowing that I have insurance of my items is lifesaving!

I purchased a new French Door Samsung refrigerator, and decided that the 5 years extension was a fair price. I'm happy with the purchase and the peace of mind that goes with it. The salesperson was great, and very honest!

I haven't installed yet so I can't give an update on

when you need quick service - You'll be glad you made this part of the service. A well needed addition to calm your mind.

I purchased a three-year warranty instead of the five year warranty I went into the store and it was very easy to change geeks one warranties are the best in the game

The Geek squad protection plan is a great product to get on your new purchase. It had save me a couple of times. Or i would had to pay for a expensive bill.