Customer Ratings & Reviews

The shelves are not as sturdy as my old refrigerator.

3 year protection is very good to purchase in case something goes wrong with your product

The agents had to set up the refrigerator. Then it was not keeping cold so came back and took it out and replaced with another one. Very good service.

Great purchase. I have not had to use it, but gives peace of mind.

very expensive but necessary as I do not have good luck with regfrigerators and my last one had over 8 repairs

After my last experience with a Samsung refridgerator the 5 year warranty is necessary! Best Buy's offer was competitive and I was told they do not sub the work out like some competitors. Must have it, but I hope I never need it.

Goodness when need help whit may purchase very lovely

I used this service once I had a good experience. I was also given a gift card for the delay. It was during cov-19.

I'm glad that Best Buy offers an extended warranty, and for a good price. It's comforting to know that I will not have to worry about my parents being stuck with a repair bill if anything goes wrong with the refrigerator.

The ingome service is so convenient. The technicians are thouroufh and knowledgeable.

Would be good for the garage or basement, been having problems with climate control, very cheap parts, I looking for a different refrigerator unfortunately I still owe on this one, but I am constantly having to replace everything in the fridge/freezer cause the freezer freezes and the fridge doesn't stay cold.

Just purchased the GEEK squad for my refrigerator for 5 years but it’s expensive if I never have to use it - you may feel waste of time if you don’t break.

Sometime mom can't work the Ice maker, maybe i will help get someone out to help her

Fridge is cool, keep food fresh, keep you updated on groceries need, inform when food needs to be thrown away and easy to clean. Best purchase

We’re happy to have a warranty in case something should go wrong.

Agents are very professionals and they know what to do. They deserve 5 stars rating.

5 year protection guarantees you protection on your device.

They are very good at answering questions. They won’t cover something if it’s still under manufacturers warranty. I bought a Samsung Fridge (never again) and had food spoilage. They reimbursed me quickly for this.

I am enjoying my freezer, whereas it holds a lot of food and I just love it.

Great warranty coverage just in case anything happens