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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4565 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 4,565 reviews
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big and has lots of room we love it.. it’s our first fridge in our home and we enjoy it especially in the heat

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad should have better coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s like an extended manufacturer warranty. Geek squad doesn’t cover accidental damage they only cover the same defects the manufacturer does. Only reason I got it is because some defects don’t affect anything until after the manufacturer warranty is up coincidentally.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best shop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one the best buy in my house i reconment this one good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use them so far but why pass it up for piece of mind and the benefits of something does go wrong?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money for the peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are thankful a 5 year warranty is available. Our whirlpool compressor died after 6 years. With a 10 year warranty, plus this service warranty, we should be set for life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed my refrigerator with ease. They were very quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G0 Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From ordering to delivery and setup - You cant beat the Geek Squad system. They are efficient, friendly, fun and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I though I don't need geek squad but I was wrong ... I times where chineeesssseeeesssesssss product overflow US market we just need an extra warranty for that !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service for my fridge. It malfunctioned so they sent someome to repair it and it works well since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used but happy with customer service experience overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security blanket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use the warranty to replace an ice maker. They made the spot within a week & replaced the ice maker the same day no charge to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really nice!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, super efficient and economic! Would reccommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installated all my appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My all appliances installation are done by Geek squad. Very professional and easy to connect for any maintenance we require after installation.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Kiran. Thanks so much for your kind words! We really appreciate hearing stories like this. We're happy to hear that you had a great experience. Thanks for sharing it with us! If you have any questions, please feel free to reach out.

  • Rated 5 out of 5 stars

    Always get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea to buy Best Buy’s warranty’s. They saved me tons of money when the product has issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worthwhile purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the 5-year protection plan and found it to be cheaper than other offers we received for shorter durations. We used it once thus far and the service was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    better protection plan than comparable ones offered elsewhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes yes yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS buy the replacement plan, you never know wot will happen!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is important that we purchase a warranty every singe time but this one covers practically everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have a great warranty they always take care of the Coustumer and I’m always satisfied

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    3 year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to buy this protection because you never know nowadays electronics can fail. With the Geek squad, it will be a piece of mind!

    I would recommend this to a friend