Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 4570 reviews
(4,570 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 4 out of 5 stars
Just in Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is a protection plan that was purchased for the appliance. Hopefully it doesn’t need to be used.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Better safe than sorry
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thankfully I haven’t had to use this yet but I’ll give it five stars for the cost
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth the money for piece of mind.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately products are not made to last anymore and we have had to use our geek squad warranty many times. It was always easy to schedule a time for repair.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience. Great customer service. No issues with our big appliance return/exchange
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth the peace of mind!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Peace of mind is priceless, especially when you purchase something large or expensive like an appliance.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Bought to protect refrigerator failures
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the 5 year for my new refrigerator will see if it work if I have any problems in 5 years???
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squat Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderfully competent and friendly people who wanted my issue resolved.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geekie
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had prior successful experience with the Geek Squad and did not hesitate in signing up for the 5-year service contract for the new refrigerator.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Insurance policy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this since last refrigerator (LG) compressor crapped out just after five years service.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great, just in case!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad protection gives peace of mind for those just in case scenarios.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
So far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hoping I don't have to use the extended warranty protection but it's very nice to know that I have it,
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No doubt about having this service. I don't like to take risks.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Difficult to get help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After two product (refrigerators) failures I've spent a day or two trying to contact the Geek Squad. Many phone calls and waits. Ultimately, I've spoken with some wonderfully helpful and competent people and had a successful outcome.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must have warranty in certain products
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service when I requested. Can’t complain about it.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They always take care of what ever they cover with no hassle.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is a great service to have!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are glad we got you guys to protect our purchase
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
They helped fix my laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always willing to help me out even if my warranty expired but I’ve been coming yo Best Buy for Years
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Safety
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With this plan and geek squad getting your back if something goes wrong, then its like nothing will go wrong. Get the protection plan it helps to have it.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Very good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad always pretty good I hope I never need to use them for my new fridge.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys are pretty helpful and humble when my fridge failed they took extra steps to make sure my kids were well tooken care of
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friend


